Azure devops board access is denies even though he has access

Question

I have added new user to the team. But he is not able to access board event though he has access

Answer 1

Hi Amal Raj

Could you please check the following things:

1. Go to Azure DevOps -> Organization Settings -> Users -> Check if that user has Basic or Stakeholder access level.
2. Under Organization Settings -> Permissions -> Users tab -> Search for the user -> Under Boards section, ensure all settings are set to Allow.
3. Navigate to Project Settings -> Permissions -> Users Tab -> Search for the User and select him -> Under Boards section, ensure all settings are set to Allow.
4. In the Users Tab -> Member of tab -> Make sure the user is in a group like Contributors, Readers, or Project Administrators.
5. Let the user check that he has enabled the Azure DevOps Services of Azure Boards by navigating to Azure DevOps -> Project Settings -> Overview.
6. Boards are tied to Area Paths. So go to Project Settings -> Team configuration -> Areas -> Click on 3 dots right side of Area -> Security -> Search for user -> Ensure the required settings are set to Allow.

Additional References:

https://learn.microsoft.com/en-us/azure/devops/organizations/security/add-users-team-project?view=azure-devops&tabs=preview-page

https://learn.microsoft.com/en-us/azure/devops/organizations/security/troubleshoot-permissions?view=azure-devops

Hope this helps!

Please Let me know if you have any queries.

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