Ping Problems

Question

I upgraded from windows Xp to windows 7. im running off the same hardware and the same router and same network. Before W7 i got around 32 Ping ingame. After W7 i get around 90 with constant spikes of 60 ping. I have a laptop with xp on it. Running both computers at the same time, throught the same network, on the same game, the laptop gets 32 ping, while my W7 Pc gets 90+.

(i have updated my drivers (wireless drivers) everything is the same)

Any help? or am i going back to xp?

Answer 1

Hey Phyllo,

Follow these steps to troubleshoot ping spike on your Windows 7 computer.

Step 1: Disable antivirus

Antivirus could be the problem. Disable any security software installed and verify if ping spike occurs.

Note: Running the computer without firewall or the anti-virus software is a potential threat to the computer; make sure to enable the security software after completing the troubleshooting steps and after identifying the issue.

Step 2: Disable IPV6 temporarily and verify.

Here’s how:

1.     Go to Start > Control Panel .

2.     Click on Network & Sharing Center.

3.     Click on Change adapter settings (in the left pane).

4.     Right-click on the connection you‘re using and select Properties.

5.     Go to Networking Tab.

6.     Now remove the tick from the IPv6 box.

 If it makes no difference, it is completely reversible by ticking the box.

Step 3: Use the throttling mechanism to control network performance

 Because multimedia programs require more resources, the Windows networking stack implements a throttling mechanism to restrict the processing of non-multimedia network traffic to 10 packets per millisecond.

In circumstances where you experience a decrease in network performance, you can control the throttling rate to improve network performance in Windows.

However, you must do this with caution because this may affect the quality of multimedia playback.

Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the windows help article below.

Back up the registry

http://windows.microsoft.com/en-us/windows7/Back-up-the-registry

1.     Go to start and type regedit.exe.

2.     To configure the throttling rate, change the value of the NetworkThrottlingIndex registry entry under the following registry subkey:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Multimedia\SystemProfile\

Name : NetworkThrottlingIndex

Value type : DWORD

Value data : From integer 1 through integer 70 (Decimal) (Decimal)

By default, the value for the NetworkThrottlingIndex registry entry is set to 10. When the NetworkThrottlingIndex registry entry does not exist, the behavior resembles the default behavior. Network throttling can be completely turned off by setting the value to FFFFFFFF (hexadecimal). You must restart the computer after you make a change to the value of the NetworkThrottlingIndex registry entry.

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Regards,

Shinmila H - Microsoft Support

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