CRC-error while creating a system image

Question

CRC-error while creating a system image

Anonymous

Hello,

when I try to create a system image on an external hard drive the following error message pops up: "data error (CRC)". The error code is 0x80070017.

I ran checkdisk on both the internal and the external hard drive without any problems.

Does anyone have an idea?

Best,

Jana

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Answer 1

CRC (Cyclic Redundancy Check) errors are bad news. They mean that you have a hardware problem on your storage medium. Running the command

chkdsk /R DriveLetter:

will probably tell you where the problem lies. The usual method is to download and run the diagnostic program that the hard disk manufacturer makes available on his home site.

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