Hello,
I recommend performing an in-place upgrade to repair your Windows installation without losing your files. Follow these steps:
In-Place Upgrade Steps:
- Create the installation media for Windows
- Connect the installation media you created to your PC
- Open File Explorer and select the drive with the installation media
- From the root directory of the drive, open the file setup.exe, and then select Yeswhen asked if you’d like to allow the app to make changes to your device
- Select Change what to keep
- Select one of the following options, and then select Next:
- Keep personal files and apps - This will preserve your personal data, apps, and settings
- Keep personal files only - This will preserve your personal data and settings, but all your apps will be removed
- Keep nothing - This will remove all personal data, settings, and apps
- To finish, select Installto start reinstalling Windows on your PC
Your PC will restart several times during the reinstallation.
If the issue persists, follow this link for more details: In-place Upgrade