Computer Unresponsive On Startup

Question

When I turn on my computer, the screen is completely black until I move the cursor. After I move my mouse, the cursor shows up with a blue loading circle. The keyboard has no affect on the screen. This all started after I left my computer turned off for a few days and tried to turn it on again. Is there anything I can do without taking my computer into a tech repair shop?

Answer 1

Hi, hope you're doing well. I'm Ian, and I'm happy to help you today.

It seems the issue pertains to power-related glitches.

You can try to power cycle your computer.

1. Shut down the computer completely.
2. Unplug the power cable (and remove the laptop battery if it’s a laptop).
3. Press and hold the power button for about 15 seconds to drain residual power.
4. Plug the power cable back in, then turn your computer on.
5. This can sometimes clear minor hardware or power-related glitches.

I hope this helps, but please let me know if you need anything else.

Answer 2

Hi, I’m Eric, and I’d be happy to help!

It sounds like your computer is stuck in some kind of power-saving or startup issue, especially since it sat unused for a few days. First, try forcing a full shutdown by holding down the power button for 10-15 seconds, then unplugging it for about a minute before turning it back on. If that doesn’t help, try booting into Safe Mode by turning your PC on and off a few times (hold the power button as soon as the logo appears, repeat this 2-3 times). This should bring up the Advanced Startup menu, where you can choose Startup Repair or Safe Mode to troubleshoot further.

If Safe Mode works, it could be a driver or Windows update issue. Running sfc /scannow in Command Prompt (Admin) may help repair system files. If nothing works, resetting the BIOS by removing the CMOS battery (if it’s a desktop) or accessing BIOS settings by pressing F2, F12, or Del on startup could be a last resort. Let me know how it goes! If this helps, please mark this reply as helpful or as the answer.

Best,

Eric