error code : 0x800704b3

Question

For some reason whenever I open some apps (discord, services, etc) it does not open up and it shows "windows cannot access"  and it says to check the spelling of the name otherwise. there might be a problem to your network. to try to identify and resolve network problems. click diagnose. and i did 

it shows "an error occurred while troubleshooting

package id- UKNOWN

path - UKNOWN 

error code - 0x80070005

context - restricted

i tried to fix it Rebooting my pc, all selection from using shift + restart and i did "sfc /scannow" and it failed and also rebooting my pc did save files and delete all and it says there was a problem when deleting it. also when sfc /scannow ended it failed also.

also i was trying to play roblox and press play it loads and then denies it to fully load leading to the booting up roblox disappearing but the grey loading screen not appearing. and also my disk drive is empty and i can't access it cause i was denied and tried to see in properties and i got denied. i tried to use avast antivirus it shows the ui failed to load. and also when i tried to download stuff like i was watching yt on how to fix it they said to download some and it failed to downlaod it stayed on my files but i can't fully install it

i think some malware or corrupt files done it. im asking for help on how to fix it

Answer 1

Sir Jericho. I have a question has there been somebody with the same situation as me and somehow fixed this problem?

Answer 2

please help me Sir Jerico. please...

Answer 3

when i downloaded it was deleted and same error code happened. i think i lost hope on fixing this. i need help this laptop was on savings for online class but due to this i think im gonna have some difficulty on doing it. thanks for all your help but please if there is an another solution please contact me

Answer 4

same problem occurred that the error code when i typed rstrui.exe and it shows the same error code. also i used a full scan took 30-40 minutes it detected no harm or viruses. also for questions when i did it showed "windows cannot access  "C:/windows/system32/rstrui.exe . also when i scan it always says it fails. how i scanned. shift + restart - go to advanced and go to command prompt then went to my account and it worked but when the scan is done it said it was unsuccessful.

Answer 5

Hi GabbyToledo -

I'm Jerico T., one of the Independent Advisor and a fellow Windows 10 user like you. I understand that you're having some issues right now, let us sort things out.

Have you made any recent changes on your computer prior to the issue? Let's try the troubleshooting methods below and check if any of the resolves fixes the issue.

1. Boot your computer in safemode, click the link below

https://support.microsoft.com/en-us/windows/sta...

In safemode, perform the methods below.

Method 1: Run a full scan of your antivirus

• Once the scan is complete, remove any suspicious/malicious files, virus, malware on your computer then restart your computer.

Method 2: Perform SFC Scan and Repair Windows Image

-This process will perform scan for any corrupted system files or integrity violation and will attempt to repair it along with the Windows Image.

1. Open command prompt with administrator access
2. Type each command below and wait until scan is completed.

* sfc /scannow

* DISM /Online /Cleanup-Image /CheckHealth

* DISM /Online /Cleanup-Image /ScanHealth

* DISM /Online /Cleanup-Image /RestoreHealth

Quick note: While the command is running, it's expected to see the process stuck at 20 or 40 percent. After a few minutes, the process will complete successfully.

Once you complete the steps, the Deployment Image Servicing and Management tool will connect to the Windows Update servers to download and replace any damaged files in the local image for Windows 10 as necessary.

3. Close the command prompt.

Method 3: Perform Clean Boot

• This process will eliminate 3rd party application running in the background of your computer along with services that are not needed to run windows. If there's any conflicting 3rd party application that causes the issue on your computer, this process will stop it.

1. Open the run box by pressing the Windows Key + R and type msconfig
2. System Configuration Utility box will open and by default you are on general tab.
3. On the General tab, click the selective startup and make sure that load system service and load startup items both have checked mark.
4. Click on services tab
5. Put a check mark on Hide All Microsoft Services > This is a very important part as if you miss to click on this, computer might not boot properly or permanently and will end up on clean installation.
6. Once Hide all Microsoft Services have checked mark on it, click on Disable All
7. Click on the Startup Tab and click open task manager. This will open another window which contains all your startup applications on the administrator account.
8. Disable all application that you're not using. You can simply just click on them and select disable.
9. Click OK , Apply and close the configuration utility.

Method 4: Check for Windows Update

1. Open settings by pressing Windows key + I
2. Select Update and security
3. It will automatically check for available update, download and install, then restart your computer if necessary

Feel free to reach us back if you need further assistance.

Hope this help. Have a good day.

Thank you.

Jerico T.

Independent Advisor