Login loop when adding a Microsoft account

Question

Hi, I tried to add a Microsoft account but it kept looping. Here is the situation: https://www.youtube.com/watch?v=-pkP_1WTy8Y. I've tried restarting my laptop, removing the PIN, creating new account, scanning sfc, turning on the "Require sign-in with Windows Hello for Microsoft accounts" option, and even reinstalling Windows 10 but none of them worked. My Windows 10 is up to date with the latest version.

Answer 1

Hello,

I'm running into the exact same problem. When I try to add an account to my PC, I get stuck in an infinite login loop. Similarly, I can't log into Xbox due to the same issue.

This issue happened to me first roughly 2 months ago. I couldn't find any help online so I ended fully resetting my PC after several futile attempts to reinstall Windows 11. It fixed the issue, but as of yesterday I am running into it again. I don't want to reset my computer again, so I would greatly appreciate it if someone could help.

Answer 2

I tried it but it didn't seem to work

Answer 3

This is my laptop. I removed the school email that logged in but it didn't resolve the problem

Answer 4

I did all the steps but Windows Hello still popped up. Is there any other solution that I can do?

Answer 5

I've already disabled the VPN software. I can login to the account on the browser but cannot on Windows or Microsoft apps.