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Pc has problems while playing games

Anonymous
2022-04-19T19:08:28+00:00

Whenever I start playing games I sometimes might be able to play for about 5-10 minutes or even less before my monitor black screens and stops receiving signals from my pc which sometimes continues to stay normally powered on or more commonly the fans speed up to what sounds like 100% power, I have MSI afterburner turned on and I can see that the moments the crash happens the temperature is normal and not above average. When this first started it would only happen with high demanding games, then with all games after some time and now with every game after about 5 mins, This first happened many months ago and I tried everything I could possibly think of including getting a higher powered PSU but for some reason after installing it when I pressed the power button the lights would turn on for a millisecond then turn back off. Also if I don't use my pc for a long time then when I come back to it it sometimes lets me play for about an hour once even 2 days before it started happening again.

Every time this happens I see in event viewer Event ID 41 Kernel-Power and Event ID 6008 as well as many warnings. Can someone please help me fix this.

Windows for home | Windows 10 | Sleep and Power on, off

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  1. Anonymous
    2022-04-19T20:09:05+00:00

    Hi Ztanzee,

    I'm Paul and I'm here to help you with your concern.

    Kernel-Power Event ID 41 is mostly caused by a device driver or Hardware.

    Since the issue is related to playing games I will first suggest that you clean reinstall the Graphics card driver.

    Uninstall the currently installed driver using DDU then download and install a different/older driver version from the PC/Graphics card manufacturer support site.

    If that didn't help, kindly share the System logs.

    >> Open Event Viewer.

    >> Click Windows Logs.

    >> Right-click System.

    >> click "Save all events as"

    >> Select location, name the file, and click Save.

    >> select "Display Information for these languages ", click English and click OK.

    >> Upload the saved log file to OneDrive and share the link here.

    I hope this helps. Feel free to ask back any questions and keep me posted.

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