3,990 questions
1 answer
Refund on Minecraft coins
I need a refund on the Minecraft coins my son has purchased I didn't know that he set up an auto payment I cancelled the subscription but I'd like a refund for the 70 dollar purchase I didn't know about
Windows for home | Other | Gaming
asked 2026-07-05T01:06:11.0766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 52%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELH%3C/text%3E%3C/svg%3E)
Lucinda Hossack
0
Reputation points
answered 2026-07-05T03:38:48.2333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 89%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
paulr0511
46,045
Reputation points
Independent Advisor
3 answers
Unable to update to Windows 11 - Error code: 0x80070003 - 0x40008
Hi there, I have been trying to update to Windows 11 off-and-on again for the last year due to how difficult & frustrating this process has been. I'm currently stuck as my drive with windows installed is on MBR and not GPT. The last time I…
Windows for home | Windows 11 | Install and upgrade
9,025 questions
asked 2026-07-04T10:36:00.7333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 27%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAC%3C/text%3E%3C/svg%3E)
Aiden Campbell
0
Reputation points
commented 2026-07-05T03:38:15.0166667+00:00
Ramesh
177.1K
Reputation points
Volunteer Moderator
2 answers
Unable to Verify Identity for Azure Login – Error 399287
Dear Microsoft Support Team, Here I could not access to tenant. Since this is personal tenant my guess is its been blocked due to long time no access. I know the tenant is not been deleted because deployed service is still running and I am still…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,830 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 67%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETP%3C/text%3E%3C/svg%3E)
0 answers
I am not able to receive any new e-mails on my Microsoft /Outlook a/c since last 24 hours.
I believe my Microsoft e-mail a/c was compromised. I can sign into my account but I am not able to receive any new e-mail messages since 48 hours. I checked with Apple support and with T Mobile technician but they could not fix this. Looks like a…
Outlook | Outlook for mobile | Outlook for iOS | For home
Outlook | Outlook for mobile | Outlook for iOS | For home
Using Outlook for iOS for personal email and calendar management
2,930 questions
asked 2026-07-04T18:17:41.8266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 25%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jimmy Bharucha
0
Reputation points
edited a comment 2026-07-05T03:37:44.31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 57.99999999999999%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAN%3C/text%3E%3C/svg%3E)
Alice-N
11,435
Reputation points Microsoft External Staff
Moderator
0 answers
logging into my laptop computer
recently received my computer back from repairs logging into Microsoft account I've used multiple email addresses such as ******@gmail.com and ******@outlook.com and each time i have tried to create and login to existing account it doesn't work and flags…
Windows for home | Windows 11 | Accounts, profiles, and login
9,475 questions
asked 2026-07-05T03:34:18.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 53%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAC%3C/text%3E%3C/svg%3E)
Anthony Cosh
0
Reputation points
commented 2026-07-05T03:37:37.6+00:00
Anthony Cosh
0
Reputation points
1 answer
printer is showing offline
It keeps telling me my printer is offline and not turned on when it is
Windows for home | Other | Devices and drivers
6,618 questions
asked 2026-07-04T22:26:23.81+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 62%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
Denise Balduckie
0
Reputation points
commented 2026-07-05T03:37:29.1166667+00:00
EmilyS726
245.6K
Reputation points
Independent Advisor
1 answer
Why is my HP desktop windows 11 computer settings still say my Microsoft personal 365 has expired
My settings in my computer still showing my microsoft 365 personal subscription is expired. It is active?
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,206 questions
asked 2026-07-05T02:54:41.98+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 15%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
Susan Allen
0
Reputation points
commented 2026-07-05T03:37:17.31+00:00
Susan Allen
0
Reputation points
1 answer
I want to recover my old E Mail
When recently I installed Windows 11 my old E Mail (<Mod remove PII> @outook .com ) was mot activated and I was asked to sign in. I was unable to recall my Password.. I would like to recover this E mail account. I have created a new E mail…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
9,440 questions
asked 2026-07-04T16:03:51.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 56.00000000000001%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
James Lines
0
Reputation points
answered 2026-07-05T03:34:03.9533333+00:00
Alice-N
11,435
Reputation points Microsoft External Staff
Moderator
0 answers
I want to recover the Outlook email address I use on ALL of my business and personal accounts.
I have had an Outlook email address for at least 20+ years that I've used for all business and personal transactions. For some reason, I think that Outlook email address is tied to my old job's database. They required that we login on our cell phones by…
Outlook | Outlook for mobile | Outlook for Android | For home
Outlook | Outlook for mobile | Outlook for Android | For home
Using Outlook for Android for personal email and calendar management
2,168 questions
asked 2026-07-05T03:13:30.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 74%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPW%3C/text%3E%3C/svg%3E)
Pam Williams
0
Reputation points
commented 2026-07-05T03:33:18.6566667+00:00
Pam Williams
0
Reputation points
1 answer
PC Crash with audio freeze
Hi My PC crashed 2 times today, and I am wondering if it is the same issue as the previous one (back in Feb this year, it was the monitor Power brick). I've attached the link to the DMP file generated and my MSINFO32.…
Windows for home | Windows 11 | Performance and system failures
31,860 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 74%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
0 answers
¿Como cambio el formato de los gráficos de pulgadas a centimetros?
Hola, estoy usando el WORD en REDMI PAD PRO 2 y cuando inserto un grafico y quiero determinar sus dimensiones por defecto me indica que solo lo puedo hacerlo en pulgadas, pero yo NECESITO que sea en centimetros, como puedo hacer para cambiar el formato?
Microsoft 365 and Office | Word | Other | Android
Microsoft 365 and Office | Word | Other | Android
A family of Microsoft word processing software products for creating web, email, and print documents.
129 questions
asked 2026-07-05T03:29:08.4966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 54%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
JOSE LUIS CARRANZA APARICIO
0
Reputation points
asked 2026-07-05T03:29:08.4966667+00:00
JOSE LUIS CARRANZA APARICIO
0
Reputation points
0 answers
Kenapa pembelian top up Free Fire di Microsoft Store selalu gagal?
Halo semuanya, Saya ingin bertanya mengenai kendala saat melakukan top up Free Fire melalui Microsoft Store. Sudah beberapa kali saya mencoba membeli Diamond Free Fire, tetapi transaksi selalu gagal diproses. Berikut detail yang saya alami: Perangkat:…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,206 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 78%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETU%3C/text%3E%3C/svg%3E)
1 answer
How to solve: Secure Boot Violation The system found unauthorized changes on the firmware, operating system or UEFI drivers Press [OK] to run the next boot device, or enter BIOS Setup
im trying to turn on secure boot but get this error all the time how do i fix this
Windows for home | Other | Performance and system failures
2,779 questions
asked 2026-07-03T22:53:15.4933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 18%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
Jason Lambert
0
Reputation points
commented 2026-07-05T03:28:31.1466667+00:00
Jason Lambert
0
Reputation points
3 answers
800 and 1000 Robux rewards have been out of stock for over a month
Hello, I hope you're doing well. I noticed that the 800 Robux and 1000 Robux rewards are still listed in Microsoft Rewards, but both of them have been marked as "Out of stock" for more than a month, so I have not been able to redeem them. I…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
7,652 questions
asked 2026-07-03T15:11:08.78+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 93%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENL%3C/text%3E%3C/svg%3E)
Nguyen Lam
0
Reputation points
commented 2026-07-05T03:27:09.87+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 51%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECB%3C/text%3E%3C/svg%3E)
Cristian Borja Lopez
0
Reputation points
0 answers
I need to delete 5gb onedrive I have purchased 50 gb no need for the free 5gb Ikeep being told my 5gb is full how can I remove it ?
I need to delete 5gb onedrive I have purchased 50 gb no need for the free 5gb Ikeep being told my 5gb is full how can I remove it ?
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
15,656 questions
asked 2026-07-05T03:26:50.8633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 63%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Jenny Mason
0
Reputation points
asked 2026-07-05T03:26:50.8633333+00:00
Jenny Mason
0
Reputation points
3 answers
when will microsoft rewards restock?
I’ve been trying to redeem my points on Microsoft Rewards, but every time I finally have enough, the gift cards are out of stock. I’ve been grinding since November 2025, and it’s been months now, way longer than it should be. When are they actually going…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
7,652 questions
asked 2026-05-03T10:28:19.2466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 62%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
John Blazebu
15
Reputation points
commented 2026-07-05T03:25:40.15+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 89%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAC%3C/text%3E%3C/svg%3E)
arda canturk
0
Reputation points
1 answer
Can't access my files.
I'm trying to access my files through the OneDrive website. If I'm on the home page I can see a good bit of word documents I can view. But when I click on My files, it gives me a error saying, "Sorry, something went wrong. Unknown render failure.…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
15,656 questions
asked 2026-07-04T20:58:25.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 46%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Joshua Boggs
0
Reputation points
commented 2026-07-05T03:22:43.8566667+00:00
Gunasekar N
71,235
Reputation points
Independent Advisor
1 answer
Bitlocker Recovery issue
How do you get your recovery key for a computer you purchased, but the key does not show up in your account and the computer is locked out due to BitLocker?
Windows for home | Windows 11 | Recovery and backup
5,518 questions
asked 2026-07-05T02:50:02.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 39%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKA%3C/text%3E%3C/svg%3E)
Khen Alise
0
Reputation points
answered 2026-07-05T03:22:19.2266667+00:00
EmilyS726
245.6K
Reputation points
Independent Advisor
1 answer
Does my MS365 personal come with WINDOWS download for my 5 devices? and what about doubling with OFFICE365 for my phones instead?
Where do I best check my devices to see if I have MS365 or Office365 (for example on my phones) to differentiate? I understand OFFICE365 is free, but limited web-based, whereas my MS365 is the full-bore suite, correct? Would Office365 (if I traded out…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
19,861 questions
asked 2026-07-05T02:44:00.0366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 85%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENJ%3C/text%3E%3C/svg%3E)
Naomi Johnson
0
Reputation points
commented 2026-07-05T03:21:49.3+00:00
EmilyS726
245.6K
Reputation points
Independent Advisor
0 answers
How many times can I redeem Minecoins, and if there is a daily limit then can I redeem multiple days?
How many times can I redeem Minecoins, and if there is a daily limit then can I redeem multiple days?
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
7,652 questions
asked 2026-07-05T03:19:05.9466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 65%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
Timur Sabitov
0
Reputation points
asked 2026-07-05T03:19:05.9466667+00:00
Timur Sabitov
0
Reputation points