Accessing Microsoft Teams for Education using school or organizational credentials
Hi NGUYEN
My name is Daniel. I will be more than happy to assist you.
As a fellow MS Community forum user, I understand you need assistance to solve this issue.
Please follow these steps to remove any MS Teams credentials on the local computer.
- Exit the MS Team app. (Right-click the team icon at the taskbar > select quit).
- Go to Windows settings (Press Windows key + I) > Accounts
- Select "Access Work and School" > Select old work account > Click Disconnect
- Sign out and Sign in again. Go to "Email & App account" > Click on old work account and Remove
Could you please reset the MS Team app and see how it goes.
Please visit the following article and refer to the section, under the "Windows: Clear Teams Cache" section. https://www.uvm.edu/it/kb/article/clearing-team...
P.s This is a peer-to-peer support forum. I'm Non-Microsoft Staff, I don't work for Microsoft. Mostly everyone here are users helping other users.
DISCLAIMER:
There's a link above from the non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
Kind Regards