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Problem with Shortcut

Anonymous
2019-09-20T14:56:46+00:00

I'm having this strange issue all of a sudden whenever I open Outlook. I don't use any kind of external drives for Outlook, nor network drives that connect to Outlook. Also, this drive is not on the network, so can't access it anyway. 

Outlook | Windows | Classic Outlook for Windows | For home

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Anonymous
2019-09-25T14:08:31+00:00

Yes I was able to figure out the issue. This was coming from a user, after reviewing her statement, it was just a notification stating that as long as the user is not on the VPN the mapping doesn't exist. Issue resolved.

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  1. Anonymous
    2019-09-24T21:32:16+00:00

    Hi Steven Walker (swalker),

    Any updates?

    Best Regards,

    Huni

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  2. Anonymous
    2019-09-20T20:52:19+00:00

    Hi Steven Walker (swalker),

    Thanks for posting in our forum.

    As you said that you didn’t map a network drive, it is suggested you try using the Support and Recovery Assistant (SaRa) to help you automatically diagnose and fix a range of Outlook problems.

    Moreover, please check if the issue persists when you open Outlook in safe mode.

    Press Win + R > type ‘outlook /safe’   

    Best Regards,

    Huni

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