Adding acount MA

Question

Hey,

I need to add an acount to my Microsoft authenticator app. But when i want to log in in MA with the account i want to add, i need to use MA to athenticate it is my acount. So i get in a loop. I cant add and authenticat at the same time

Answer 1

So. I called the it desk of my workplace. They reset my account. Now it works. Thanks for the replys!

Answer 2

Hi

Which kind of account have you tried to add?
From Microsoft Authenticator app help documentation, there are 4 different Add account methods.
The following articles will help you add accounts step by step.

Add a work or school account:
https://learn.microsoft.com/en-us/azure/active-directory/user-help/user-help-auth-app-add-work-school-account

Add a personal Microsoft account:
https://learn.microsoft.com/en-us/azure/active-directory/user-help/user-help-auth-app-add-personal-ms-account

Add a non-Microsoft account:
https://learn.microsoft.com/en-us/azure/active-directory/user-help/user-help-auth-app-add-non-ms-account

Manually add an account:
https://learn.microsoft.com/en-us/azure/active-directory/user-help/user-help-auth-app-add-account-manual

Best Regards

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