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Authenticator App and Coinbase

Anonymous
2024-01-09T16:22:06+00:00

I cannot access my Coinbase account, which uses 2 factor authentication with your app. I have tried multiple times to get reverified but it is not working. I think this may have something to do with the fact that i am now married and my last name has changed. Is there any way to verify my identity for Coinbase which is under my maiden name even though I no longer have an ID with that name?

I have tried using my old ID but it will can not confirm my identity.

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  1. Dillon Silzer 60,926 Reputation points Volunteer Moderator
    2024-01-09T16:29:30+00:00

    Hi Timphony,

    Microsoft or this community cannot help you get access to your account for Coinbase. I'd recommend you contact their support:

    https://help.coinbase.com/en

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