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Microsoft Q&A
Discover questions that will help you on every step of your technical journey.
I need to manage the consent of one of my accounts and whenever i click that button on the family page it sends me to a blank screen with a link back to the page that sent me there
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
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We recently moved from Rackspace to Gmail as being our email host. I sign in with my gmail into the New Outlook Desktop app, and whenever I added my contacts to a list, it would say 0 members. But if I clicked the pencil (edit) icon, it would say 3…
Using New Outlook on Windows for personal email, calendar, and contact management
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Customer support Because excel does not accept any changes
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
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Hi: I am running Windows 11 Pro (vs. 10.0.26200 Build 26200) with all bios supporting security settings (secure boot=on, CSM Support Disabled, fTPM Status=Trusted Computing that should allow my Windows environment (Gigabyte Aorus Master rev 1.0, using…
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My MacBook Air has been replaced and now my excel spreadsheet does not accept any new changes
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
The computer has rebooted from a bugcheck. The bugcheck was: 0x000000be (0xfffff806725c8dbe, 0x09000003c0b84121, 0xfffff58f11a87160, 0x000000000000000b). A dump was saved in: C:\WINDOWS\Minidump\062826-10281-01.dmp. Report Id:…
My Xbox account wont let me change Privacy Settings it just goes back to original values even after verifying my age
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I have two subscriptions to 365, but only one (1) shows up in my email that I use. Both are being billed to my credit card, one on July 1, the other on Dec. 1 yearly. #1 - is 365 Family, Dec. 1 Renewal, 09165d8e-8712-4ff1-bcd5-3d488f7e22f2 #2 - is 356…
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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Recently I changed computers, and everything was working fine on my old one. However, setting up Outlook on my new computer has been extremely challenging. At first, I was unable to import my .pst files into Outlook. After several attempts, I finally…
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
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this is quite an emergency I only have prob a week left I am trying to run a rule that forward all emails to another email (gmail) it does not let me click "run rule now" it might be that I have too much mail (about 1600) but another one of my…
Sending, receiving, and organizing email in Outlook.com
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As per the title. I've tried everything, but can't seem to be able to recover my account without human intervention. How can i get further help? To clarify, the 2FA authentication was activated by the hacker afterward
Managing personal Outlook.com account settings, security, and privacy
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I have done everything imaginable to try and contact a human being at microsoft to help me reset my children's passwords. I know exactly what I made the passwords, however they do not work and there is no way to change them on the parent dashboard. What…
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
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I can't send nor receive email since I got a Microsoft update last week. I need help.
Using Classic Outlook on Windows for personal email, calendar, and contact management
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Hi, I'd like to know if the format or system regarding messaging certifications, specifically the printing options, has changed between January 1st 2021 and January 1st 2026, in case there were updates, please make sure to detail the new features or…
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I am trying to create an ocd file using data in an excel file. I am unable to copy the data to the ocd file in MS Word How can I do it without retyping all the data?
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
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It seems my account has been hacked, deleted and for reactivation directed to the malicious email address Bildschirmfoto 2026-06-28 um 18.16.40.png the account affected: ******@outlook.com
Managing personal Outlook.com account settings, security, and privacy
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Hello Microsoft Community, I am writing to seek urgent assistance regarding a name error on my Pearson VUE certification profile. Issue: During registration, my first name was accidentally duplicated. My profile currently shows "Brahmini Brahmini…
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Hi Team, I have recently given Microsoft SC 500 certificate however I have not received my certificate over mail or it's not even showing in learning platform also, kindly help.
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I have a Microsoft 365 account which has an email alias. Until earlier this week I could email anybody useing Outlook with the email alias as the FROM address. Now I can only email people outside the Microsoft cloud. Emailing people with ...@outlook.com…
Sending, receiving, and organizing email in Outlook.com
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I need some help, the webp images just don't have any thumbnails in explorer. I have this WebP Image Extension installed and it worked for a while, but a few weeks ago it just stopped working. It's possible 25H2 broke it. I've tried reinstalling but it…
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