Azure Database for PostgreSQL
An Azure managed PostgreSQL database service for app development and deployment.
Azure postgresql flexible server stuck in starting state
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Daniel Kelder
0
Reputation points
This is the second time in the last 3 months my server out of the blue is stuck in Starting state on the Azure UI, except I can still connect to it but I can't make any changes like adding a new IP for development or rebooting it or anything at all, to fix the problem.
There doesn't seem to be anything command or UI wise I can do when this problem arises, except report it on here and wait for a support person to fix the issue.
Why does this happen? Is there something I can do to stop it?
Azure Database for PostgreSQL
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VRISHABHANATH PATIL 2,070 Reputation points Microsoft External Staff Moderator2025-11-03T02:02:15.8133333+00:00 Hi Daniel Kelder,
Thank you for reaching out to Microsoft Q&A. We’ll review your question and get back to you with a solution.
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Daniel Kelder 0 Reputation points
2025-11-03T02:22:10.9466667+00:00 In the meantime could you please fix the issue so I can have access to the server again, currently I can't do anything because its stuck in Starting State.
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VRISHABHANATH PATIL 2,070 Reputation points Microsoft External Staff Moderator
2025-11-03T02:52:54.99+00:00 Hi Daniel Kelder,
The investigation is currently in progress and may take some time. We will keep you updated and inform you as soon as any action is taken.
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VRISHABHANATH PATIL 2,070 Reputation points Microsoft External Staff Moderator
2025-11-03T07:02:33.6033333+00:00 Hi Daniel Kelder,
To proceed with further investigation, we’ll need some additional details. Please share the requested information in the Private Message section.
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Daniel Kelder 0 Reputation points
2025-11-04T04:38:29.05+00:00 It's more than 24hr now since I reported this issue. I really need this solve as I can't access the database currently. You can't az postgres flexible-server restart or az postgres flexible-server. Any action results in this error: (ServerIsNotReady) Restart and stop operations are only supported on servers that are in 'Ready' state.
Last time this was an issue it was solve by you guys in 5mins? I can't do a thing at all to solve this on my end it's all up to you restart and fix the automatic update process. The only option I have is to do a snapshot restore and setup a whole new server which quite frankly is a lot of work for something that you should allow to me to fix myself via a command or the UI.
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Kalyani Kondavaradala 4,595 Reputation points Microsoft External Staff Moderator2025-11-04T14:04:21.3466667+00:00 Hi Daniel,
Thanks for the details over the private messaging, we are checking with product team regarding this, will keep you informed as soon as we receive any updates from them.
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Daniel Kelder 0 Reputation points
2025-11-05T00:15:13.33+00:00 Why is this taking so long? Last time this was an issue it was solve with in 20mins of me posting the issue?
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Daniel Kelder 0 Reputation points
2025-11-05T00:17:01.7133333+00:00 Why is this taking so long? Last time I had this issue it was solve in 20mins?
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Kalyani Kondavaradala 4,595 Reputation points Microsoft External Staff Moderator
2025-11-05T16:59:41.21+00:00 Hi Daniel,
As confirmed by you over Private message, you have deleted the server from your end.
Since the server has been deleted on your end while we were working on it, there’s nothing further to investigate. Please feel free to reach out if you need any further assistance.
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