AxiosError: Request failed with status code 500

Question

In my lab tenant i was not able to accedd MS Data Map resources today. I was able to access them yesterday and able to scan the resources, Any idea how do i access them again?

Answer 1

Hi @Mahidhar Mamillapalli ,
Welcome to the Microsoft Q&A and thank you for posting your questions here.
The error AxiosError: Request failed with status code 500 means the Purview portal’s API calls to the Data Map service are returning an HTTP 500 (Internal Server Error). This usually indicates a backend issue rather than a problem with your browser or Axios.

If it worked yesterday and stopped today in a lab tenant, common causes include:

• Temporary service incident
• Lab environment expiration or subscription/license changes

What follow below steps:

1. Retry after some time or use an InPrivate browser window.
2. Verify the lab is still active and the Purview account is in a running state.
3. If the issue persists, capture details from DevTools (F12 → Network): correlation ID, timestamp (UTC), tenant ID, subscription ID, and region.
4. For Microsoft Learn labs, confirm the lab duration or start a new lab if expired.

References:

• https://learn.microsoft.com/en-us/azure/purview/purview-portal
• https://learn.microsoft.com/en-us/azure/purview/concept-data-map
• https://learn.microsoft.com/en-us/azure/purview/concept-data-sources