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Create Install Media

Parvardigar 0 Reputation points
2026-01-20T16:02:59.6866667+00:00

Downloaded the Media Creation Tool

At the computer with a new hard drive a Dell XPS pressing F12 I was able to run the install via the usb drive. I have a product key. I entered the product key and the install stop with a message the the install media did not have a product key. I then elected to install without the product key thinking I would add the key after install. The install would not install with out the key so what's to do?

Windows for business | Windows Client for IT Pros | User experience | Other
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  1. Harry Phan 21,825 Reputation points Independent Advisor
    2026-01-20T16:24:45.8966667+00:00

    Hello Parvardigar
    When you see that error during installation, it usually means the edition of Windows you’re trying to install does not match the edition tied to your product key. For example, if your key is for Windows 10 Pro but the ISO you created is Windows 10 Home, setup will reject it. The Media Creation Tool often defaults to Home/Pro combined images, but IoT, Enterprise, or OEM keys will not work with that media.

    The correct approach is to verify the exact edition your key belongs to, then download or create installation media for that edition. If it’s a retail or OEM key, use the Media Creation Tool to build a USB that includes the right edition. If it’s a volume license or Enterprise key, you need to get the ISO from the Volume Licensing Service Center or Microsoft 365 admin portal, not the public Media Creation Tool. Once you boot from the proper ISO, the installer will accept the key.

    If you are unsure of the edition, you can skip entering the key during setup by choosing “I don’t have a product key” and then selecting the correct edition manually. But note that skipping only works if the ISO actually contains the edition your key supports. If it doesn’t, the install will fail as you experienced.

    I hope you've found something useful here. If it helps you get more insight into the issue, it's appreciated to accept the answer. Should you have more questions, feel free to leave a message. Have a nice day!

    Harry.

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  2. AI answer

    2026-01-20T16:03:08.86+00:00

    To resolve the issue you're experiencing with the installation of Windows, follow these steps:

    1. Check the Installation Media: Ensure that the installation media you created using the Media Creation Tool is compatible with the product key you have. The product key must match the version and edition of Windows on the installation media.
    2. Product Key Entry: During the installation process, if you receive a message stating that the install media does not have a product key, it may indicate that the product key is not valid for the version you are trying to install. Make sure you are using the correct product key for the specific edition of Windows (e.g., Home, Pro).
    3. Install Without Product Key: If you choose to install without entering a product key, ensure that you are using an edition of Windows that allows for installation without a key. Some editions may require a key to proceed with the installation.
    4. Post-Installation Activation: If the installation completes without a key, you can typically enter the product key after the installation is finished. Go to Settings > Update & Security > Activation and select Change product key to enter your key.

    If you continue to face issues, consider creating a new installation media ensuring that it matches the product key you have, or consult the documentation for further troubleshooting steps.

    References:

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