Microsoft Rewards

Question

Why did Microsoft remove the Robux gift cards completely?

Answer 1

Hi there,

I am an independent advisor, trying to help other users in the Community with my experience in Microsoft products. Please note that I am a user like you and don't work directly for Microsoft.

I understand that you noticed the Robux gift cards are no longer visible and are wondering if Microsoft has removed them completely from the Rewards catalog.

I know how frustrating this can be, especially if you have been saving points specifically to redeem Robux and suddenly found that the option is no longer available.

Microsoft has not permanently removed Robux gift cards, but the availability of Microsoft Rewards items can change over time and varies by country and region. When a Robux or Roblox gift card is no longer visible, it typically means the reward is currently out of stock or temporarily unavailable in the catalog due to high demand, limited regional allocation, or changes in partner inventory. Microsoft does not publish restock schedules and customer support does not have visibility into when or if a specific reward will return, so the recommended action is to periodically check the Rewards Redeem page to see what options are available at that time.

May I know if this is happening while using Outlook on the web in a browser or the classic or new Outlook desktop app, and whether your display scaling is set above one hundred percent?

Can you confirm which country or region your Microsoft Rewards account is set to, as reward availability can differ based on location?

If the Robux gift card remains unavailable for an extended period in your region, I recommend sending feedback through the Microsoft Rewards support page, and you are welcome to reply here with additional details so the community can further assist you.

Please understand that I am an independent advisor and only trying to assist in the best possible way. Kindly let me know if the possible solutions provided help and if you need any other assistance, I will be more than happy to help further.

(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

Regards,

Anatoly T.

Answer 2

The available Microsoft Rewards gift cards and offers can change over time and vary by country. When a specific gift card (such as a Robux/Roblox card) is no longer visible, it means that reward is currently out of stock or unavailable in the catalog. The documentation states that some gift cards are not always available and may be removed or restocked later, but it does not provide a specific reason for why any particular brand (including Robux) is removed.

Customer Support is also unable to provide details on when or whether a specific gift card will be restocked. The guidance is to check the Redeem page periodically to see what is available at that time.

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References:

• How to redeem Microsoft Rewards points