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How to fix OneDrive.exe not syncing no white or blue cloud icon

I cannot get my my OneDrive to sync. No White or Blue Icon. I have completed tasks from online service. No luck. I have when onto the command prompt and completed tasks no results, last time I had this problem I was told I was listed as a Administrator…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-07-03T21:04:35.28+00:00
Donna Lynam 0 Reputation points
commented 2026-07-08T06:20:42.0766667+00:00
Kai-H 21,285 Reputation points Microsoft External Staff Moderator
3 answers

i spend 100 microsoft points on children doination what is it

I spend 100 Microsoft points on children donation what is it

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

7,685 questions
asked 2026-07-07T18:17:38.6866667+00:00
Dayyan Kiyani 0 Reputation points
answered 2026-07-08T06:19:54.8433333+00:00
Vikki-T 6,680 Reputation points Microsoft External Staff Moderator
0 answers

Hello Microsoft Support, I am using the account: [Moderator note: Personall I can sign in to Microsoft 365, but I cannot access OneDrive or create new Excel Online files. When I try to access OneDrive, I receive the following message: "Access Denied -

Hello Microsoft Support, I am using the account: [Moderator note: Personally Identifiable Information removed]  I can sign in to Microsoft 365, but I cannot access OneDrive or create new Excel Online files. When I try to access OneDrive, I receive the…

Microsoft 365 and Office | OneDrive | For education | Other
asked 2026-07-08T06:14:35.64+00:00
Phonpheth VILAYPHONE 0 Reputation points
edited the question 2026-07-08T06:19:23.6466667+00:00
Darren-Ng 12,105 Reputation points Microsoft External Staff Moderator
1 answer

new storage subscription not evident

I have purchased more OneDrive storage (2 days ago) and cannot see it when I log in. I can see my previous smaller storage subscription so have cancelled this payment in my apple account. I'm not sure that the large amount of storage is being…

Microsoft 365 and Office | OneDrive | For home | iOS
asked 2026-07-08T05:06:57.21+00:00
Susan Elliott 0 Reputation points
answered 2026-07-08T06:18:28.94+00:00
Ben4724 3,825 Reputation points Independent Advisor
2 answers

Microsoft Teams desktop app not working with my company account

Hello Microsoft Support, I have been using the Microsoft Teams desktop application with my company account for the past 4 years without any issues. However, suddenly the desktop app stopped working. When I try to use Teams, it prompts me to use the web…

Microsoft Teams | Microsoft Teams Free | Sign up and Sign in | Sign in
asked 2026-07-07T04:43:51.2466667+00:00
Khushbu Parmar 0 Reputation points
edited the question 2026-07-08T06:18:16.4466667+00:00
Ruwim.B 6,490 Reputation points Volunteer Moderator
8 answers

Recurring 0x1E bugcheck in nt!ExpPoolTrackerChargeEntry on Windows 11 25H2 (26100.8655), not fixed by KB5094135

My Alienware 18 (model AA18250) on Windows 11 25H2 has been blue-screening repeatedly for about five weeks, and I would like it escalated since the latest cumulative update did not fix it. Failure signature (consistent across 15+ dumps since early…

Windows for home | Windows 11 | Performance and system failures
asked 2026-06-16T05:45:47.4066667+00:00
Pat Gordon 25 Reputation points
commented 2026-07-08T06:17:32.7566667+00:00
Dragos Biciusca 0 Reputation points
0 answers

How to fix "empty inbox" on Outlook?

I logged into my outlook account, and all my emails are missing. It's saying, "All done for the day, enjoy your empty inbox". How to recover these emails. I checked all the folders; junk, deleted and archived emails - all of them but can't find…

Outlook | Web | Outlook.com | Email
asked 2026-07-08T06:17:07.5966667+00:00
Shazia Zaheer 0 Reputation points
2 answers

Office 2019 (macOS Sequoia)

Hello Everyone, I am using Office 2019 and i would like to continue using it. Currently there is no support and none of my applications are currently working. I must have updated the applications without knowing they will stop working. Please…

Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
asked 2026-07-05T17:29:50.5233333+00:00
Dorel Gheorghe 0 Reputation points
commented 2026-07-08T06:16:01.43+00:00
Kai-H 21,285 Reputation points Microsoft External Staff Moderator
0 answers

Verify Domain

Hi There, im trying to verify my domain and i keep getting the error below (screenshot) [Moderator's note: PII removed] thanks

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-07-08T06:02:03.9+00:00
Robert Abboud 0 Reputation points
edited the question 2026-07-08T06:15:30.6433333+00:00
Huy-K 13,460 Reputation points Microsoft External Staff Moderator
0 answers

Microsoft Account Blocked Since 2025: How to fix?

Good day. I am not the owner of this account, just using it to vent my frustration. Since late last year, I have no longer had access to my account. Each attempt to change the password has failed because the system refuses to send a code to my phone…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-07-08T06:15:10.2866667+00:00
Shantel Anderson 0 Reputation points
8 answers One of the answers was accepted by the question author.

Why get rid of the ability to lock tabs in workspaces?

Not sure why getting rid of the lock tab function would be an improvement? I used it to organize multiple different tabs to create a "shortcut" function to navigate through different windows with ease, now everything is a mess and very…

Microsoft Edge | Tabs, address bar, and search | Windows 11
asked 2026-03-19T21:23:26.6466667+00:00
Nicole Chappell 165 Reputation points
answered 2026-07-08T06:14:03.66+00:00
Thomas 0 Reputation points
1 answer

Visual Search not coming in microsot rewards

Bing Visual Search is not coming in Microsoft rewards whereas all others earning points by searching visually .

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

7,685 questions
asked 2026-07-07T16:27:11.1966667+00:00
S KRISHNA 0 Reputation points
answered 2026-07-08T06:13:53.1133333+00:00
Vikki-T 6,680 Reputation points Microsoft External Staff Moderator
0 answers

Microsoft Campus Recruitment / Campus Visit (1) learning plan on Microsoft Learn.

I have completed the Microsoft Campus Recruitment / Campus Visit learning plan. Could you please guide me on how to receive the certificate, goodies, and the Microsoft office visit opportunity?

Community Center | Not monitored
asked 2026-07-08T06:10:41.2833333+00:00
Santosh Kumar Sharma 0 Reputation points
edited the question 2026-07-08T06:13:35.15+00:00
Kai-Ex 1,480 Reputation points Microsoft External Staff Moderator
2 answers

Bing Microsoft Rewards.

Hello Microsoft Rewards Team, I have enough points to redeem rewards, but in the Rewards section, almost all rewards are showing the message: "So popular, we're restocking! Back soon!" I have also tried redeeming rewards several times, but the…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

7,685 questions
asked 2026-06-21T06:21:40.64+00:00
Sandeep Yadav 0 Reputation points
commented 2026-07-08T06:13:34.35+00:00
James J 11 Reputation points
1 answer One of the answers was accepted by the question author.

Bing Image Creator not generating images on my PC

Every time I try to generate a new image on Bing Image Creator on Microsoft Edge on my Windows 11 PC, it doesn't generate it; instead, it just redirects me to the Explore page with the "Describe the image you want to create" (I tried to include…

Bing | Other
Bing | Other

Miscellaneous topics that do not fit into specific categories.

1,482 questions
asked 2026-07-05T19:47:20.6166667+00:00
Christina Okoye 40 Reputation points
commented 2026-07-08T06:13:24.26+00:00
Lychee-Ng 23,365 Reputation points Microsoft External Staff Moderator
2 answers

License lost after upgrade

The license was lost after upgrading Windows 11 Pro from version 24H2 to 25H2. It is an OEM license.

Windows for home | Windows 11 | Licensing and activation
asked 2026-07-07T09:49:40.26+00:00
Wichit Sunaart 0 Reputation points
commented 2026-07-08T06:07:24.7433333+00:00
DaveM121 900K Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Excel for Mac freezes with "out of application memory" on every launch — fixed by deleting one MRU cache file

Excel for Mac freezes and reports "out of application memory" every time it launches — fix without reinstalling TL;DR: If Excel for Mac hangs and your whole Mac reports *"Your system has run out of application memory"* seconds after…

Microsoft 365 and Office | Excel | For business | MacOS
asked 2026-07-06T17:14:51.2066667+00:00
Xi, Rico - Beijing 20 Reputation points
accepted 2026-07-08T06:06:03.5066667+00:00
Xi, Rico - Beijing 20 Reputation points
1 answer

Copilot images missing

My copilot library images all of a sudden are missing. Hundreds of hours of work lost. How can I retrieve them?

Microsoft Copilot | Windows Copilot | App
asked 2026-07-07T12:00:49.7566667+00:00
Arlington Remodeling Group 0 Reputation points
answered 2026-07-08T06:05:40.7166667+00:00
Vikki-T 6,680 Reputation points Microsoft External Staff Moderator
2 answers

Outlook email messages appear to have increased margin/blank white space space appearance

When creating a new email message, emails have an increased, larger than normal, margin and/or blank white space on left side. I have not been successful finding what view/format/setting that would have changed my usual view/settings or what would create…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-06-04T20:54:39.14+00:00
Gina 0 Reputation points
commented 2026-07-08T06:05:28.3966667+00:00
Rev Dr Anthony G. Pike 0 Reputation points
1 answer

Cannot save MS Office 2019 files.

I am running Microsoft Office 2019 Excel downloaded on my computer. When I open a workbook, make an entry and then try to save the file, I get an error message that says, "Errors were detected when trying to save the file." Then a message says…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-07-08T06:00:22.2966667+00:00
Barrett Kalellis 45 Reputation points
answered 2026-07-08T06:05:22.0133333+00:00
da danniel 5 Reputation points