email doesnt exist

cat meow 0 Reputation points
2026-06-21T11:37:01.91+00:00

when i try and login to minecraft or my microsoft account it says the email doesnt have an account but it does and i have the email that shows i bought the java and bedrock bundle using that email

Outlook | Web | Outlook.com | Account management, security, and privacy
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  1. Estrella721 41,900 Reputation points Independent Advisor
    2026-06-21T23:27:21.8766667+00:00

    Hi,

    The error message can appear for different reasons depending on the situation. To better understand what may have happened to the account and determine the best next step, could you please answer the questions below?

    1. When was the last time you were able to successfully sign in to your account?
    2. Did you make sure you entered the correct email address?
    3. Have you noticed any unusual activity on your account recently?

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