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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 48%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENS%3C/text%3E%3C/svg%3E)
I was working with Azure Sphere MT3620, I claimed my device to a tenant. But unfortunately had to factory reset my system. Now when I login to the account it says the
You don't have access to any Azure Sphere tenants.
So now the device is unusable!
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 38%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EQ%3C/text%3E%3C/svg%3E)
Hello @Nirmeet Sanghani , Just checking back, could you please let us know if you need further help in this matter.Please accept helpful responses as 'Answer', which will be helpful to others as well with similar question.
Hello @Nirmeet Sanghani ,Just checking back, could you please let us know if you need further help in this matter. Please accept helpful responses as 'Answer', which will be helpful to others as well with similar question.
Hello @Nirmeet Sanghani , Thanks for reaching out to us!.
Please try to login by using the same email ID which you have registered in the initial stage.
Please follow this Section Choose a tenant
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 74%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
@Nirmeet Sanghani Just checking back, could you please let us know if you need further help in this matter.