10,279 questions with Outlook-related tags

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Cannot encrypt email on Mac Outlook

Hello One of our customer is unable to encrypt email in Mac Outlook. She gets the following error after pressing encrypt button. I think she has a mail account from two different tenant added to Outlook. The other should have working…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2021-06-08T13:08:10.367+00:00
Pekka Pekkonen 586 Reputation points
commented 2021-08-27T12:56:21.807+00:00
Pekka Pekkonen 586 Reputation points
1 answer

Moving all emails with X-MS-Exchange-CrossTenant-AuthAs value Internal to another folder ?

Hi People, I need to move all mails from the internal users to Other folder in the mailbox. From what I have found from:…

Exchange Online
Exchange Online
A Microsoft email and calendaring hosted service.
6,209 questions
Outlook | Windows | Classic Outlook for Windows | For business
Exchange | Exchange Server | Management
Exchange | Hybrid management
asked 2021-08-23T06:18:59.23+00:00
EnterpriseArchitect 6,061 Reputation points
commented 2021-08-27T08:55:24.267+00:00
KyleXu-MSFT 26,396 Reputation points
4 answers

About the time when the problem that the attached encrypted zip of Outlook for Android cannot be decompressed can be dealt with

From around April 2021, the number of inquiries from our customers has increased rapidly. The users are unable to decompress the attached encrypted Zip file in Outlook on Android devices. Previously, if the attached Zip is clicked, it leads to a…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2021-07-30T08:00:42.84+00:00
Kuben 6 Reputation points
answered 2021-08-27T05:49:02.137+00:00
Kuben 6 Reputation points
5 answers

Outlook for Android の添付暗号化zip が解凍できない問題の対応可能時期について

2021年4月頃より、弊社のお客様から Android デバイス の Outlook で添付暗号化Zipファイルが解凍できないとの問い合わせが急増しました。以前は添付Zip をタップすると、サードパーティの解凍アプリに共有して開くことができました。 今はOutlook のエラー画面が開き、そこから他アプリに共有するボタンも何もないため、解凍不可となっています。 御社製品のOneDriveにすら共有ず、保存もできません。 …

Outlook | Windows | Classic Outlook for Windows | For business
asked 2021-07-30T10:57:52.337+00:00
Kuben 6 Reputation points
answered 2021-08-27T05:44:08.25+00:00
Kuben 6 Reputation points
1 answer One of the answers was accepted by the question author.

Outlook 2016 prevent 'Check Name' from checking Department

Hi We've recently migrated to exchange online and have encountered a weird behaviour When pressing Ctrl + K while entering something in the To field it searches department as well as name. What would be the cause of this and how can I disabled it? …

Outlook | Windows | Classic Outlook for Windows | For business
asked 2021-08-25T22:18:01.487+00:00
Kerry MacKay 21 Reputation points
accepted 2021-08-26T23:38:06.007+00:00
Kerry MacKay 21 Reputation points
1 answer One of the answers was accepted by the question author.

Office 365 photo visibilty to and from external organisations

I am wondering if there is a possibility for a organization (in Office365) to be able to view external organizations senders profile pictures in Outlook? Or is federation between tenants a requirement? Today they can only se the initials.

Exchange Online
Exchange Online
A Microsoft email and calendaring hosted service.
6,209 questions
Outlook | Windows | Classic Outlook for Windows | For business
asked 2021-08-26T13:12:06.687+00:00
Senad Sadikovic 176 Reputation points
accepted 2021-08-26T13:47:33.557+00:00
Senad Sadikovic 176 Reputation points
3 answers One of the answers was accepted by the question author.

Outlook GPO breaks Teams meeting form

Hi, We are implementing Outlook Add-ins management via GPO (the admx templates are the latest), but once I enabled the GPO the invitation email has a broken HTML view. I would appreciate any help you could give me! Thank you! …

Microsoft 365 and Office | Development | Other
Outlook | Windows | Classic Outlook for Windows | For business
asked 2021-04-06T16:18:16.303+00:00
Anahaym 496 Reputation points
answered 2021-08-26T11:45:05.677+00:00
Pawel Swistak 1 Reputation point
1 answer

Forward meeting invite as iCalendar - unable to track acceptance status

I created an teams meeting in Outlook 2010. and then i click foward as iCalendar so an ics file has added into an attachment in a new email. In the message, I encourage people to open the attachment and accept the meeting. The reciepients has clicked…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2021-08-23T11:30:04.853+00:00
qiuyi pan 1 Reputation point
commented 2021-08-26T09:48:26.827+00:00
ChristyZhang-MSFT 26,126 Reputation points Microsoft External Staff
1 answer One of the answers was accepted by the question author.

Embed Video in Outlook

Is there any way to show a video from within an Outlook 2016/365 client? For example, like a YouTube video, where the user would click the play button and view the video within outlook instead of opening an external browser? Like here:…

Outlook | Windows | Classic Outlook for Windows | For business
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2021-08-23T04:31:24.87+00:00
reuvygroovy 781 Reputation points
accepted 2021-08-26T06:40:34.953+00:00
reuvygroovy 781 Reputation points
4 answers One of the answers was accepted by the question author.

Lag in display of message text in Outlook 365

This week a couple of my users, both with Outlook 365 contacting Exchange Online, began exhibiting this problem: The user is looking at Outlook, sees unread messages, and double-clicks one of them to open it in a separate window for reading. If the…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2020-07-30T20:29:35.253+00:00
DBVW George 96 Reputation points
answered 2021-08-25T16:27:46.843+00:00
Brian Walz 96 Reputation points
2 answers One of the answers was accepted by the question author.

Encrypted emails

Hello everyone How can I send encrypted/secure emails by exchange 2019/ 2016 or outlook 2016? Thanks

Outlook | Windows | Classic Outlook for Windows | For business
Exchange | Exchange Server | Management
asked 2021-08-16T13:09:25.993+00:00
michael lustig 356 Reputation points
accepted 2021-08-25T14:20:41.757+00:00
michael lustig 356 Reputation points
1 answer One of the answers was accepted by the question author.

Sometimes user cannot access some Microsoft products.

Hi team I have a user that is on a satellite connection but unable to access outlook or teams, sometimes it works he is able to access some other time not. Do you have any explanation on that and is there any solution. Thank you for your help

Outlook | Windows | Classic Outlook for Windows | For business
asked 2021-08-21T00:04:49.587+00:00
J-3804 1,601 Reputation points
commented 2021-08-25T06:52:47.683+00:00
ChristyZhang-MSFT 26,126 Reputation points Microsoft External Staff
1 answer

Outlook Web App (Office 365) Unread Mail Folder in Favorites

I have been searching all over but not finding what I am looking for and am assuming it doesn't exist but I am willing to ask still. I am using the Outlook Web Access for my work email through Office365. I am NOT using the Outlook client app. I am…

Outlook | Windows | Classic Outlook for Windows | For business
Microsoft 365 and Office | Development | Microsoft 365 Publishing
asked 2021-08-19T20:17:48.553+00:00
BigJay2100 21 Reputation points
commented 2021-08-25T02:39:51.4+00:00
Jade Liang-MSFT 9,986 Reputation points Microsoft Employee
1 answer

Outlook consumes 70w at idle by default on my NVIDIA adapter

For some time I have struggled to find out why my NVIDIA adapter is always consuming a minimum of 110w even at idle. This is huge and seriously bad for the environment. I noticed this with Windows 10 and now again on Windows 11. I've tried updates,…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2021-08-06T16:15:26.187+00:00
The Network Company 116 Reputation points
commented 2021-08-24T07:48:57.503+00:00
ChristyZhang-MSFT 26,126 Reputation points Microsoft External Staff
1 answer

outlook add-ins to outlook calendar event background sync

I want to onClick in outlook calendar Icon in taskbar , trigger event handler in outlook add-ins for sync events , Any event handler is there for outlook calendar event handling trigger , it is possible or not , Any idea about that

Microsoft 365 and Office | Development | Office JavaScript API
Outlook | Windows | Classic Outlook for Windows | For business
Microsoft Security | Microsoft Graph
asked 2021-08-23T17:30:18.703+00:00
Santhosh K 1 Reputation point
answered 2021-08-23T17:59:27.993+00:00
wejdan mihi 1 Reputation point
2 answers

Can users still access their email on thier own device even if I remove the license and convert their inbox into a sharedbox?

We recently removed a license, and changed a password for a person who left our company. After the license was removed we had the mailbox set to forward messages to the person's manager. It was brought to our attention that he was still able to…

Exchange Online
Exchange Online
A Microsoft email and calendaring hosted service.
6,209 questions
Outlook | Windows | Classic Outlook for Windows | For business
Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2021-08-16T20:09:18.75+00:00
Angelica Mercado 1 Reputation point
commented 2021-08-23T09:39:26.047+00:00
Anonymous
0 answers

Office Outlook keeps crashing in RDS environment

Office Outlook keeps crashing in the terminal server with RDS on Windows Server 2016 Standard Edition. Running Microsoft Office 365 for Business (currently running the latest update and build version available to the public). All applications are…

Microsoft 365 and Office | Development | Other
Outlook | Windows | Classic Outlook for Windows | For business
Windows for business | Windows Server | User experience | Other
asked 2021-08-18T15:29:47.5+00:00
commented 2021-08-23T06:33:43.137+00:00
Jade Liang-MSFT 9,986 Reputation points Microsoft Employee
2 answers One of the answers was accepted by the question author.

I am trying to find out if EWS is built into the M365 F3 license?

The last documentation that I could locate stated that it was included in Office 365 and Outlook, but that was from 3/2015. I can see that it is specifically notated in an Exchange Plan 2 add on. But is this inclusive of all of the Office products that…

Outlook | Windows | Classic Outlook for Windows | For business
Exchange | Exchange Server | Management
asked 2021-08-13T19:09:00.747+00:00
Tiana Jette 21 Reputation points Microsoft Employee
accepted 2021-08-20T14:26:40.05+00:00
Tiana Jette 21 Reputation points Microsoft Employee
1 answer

ActiveSync 10 MB limit despite updating web.config files

I recently updated Exchange 2016 from CU19 to CU21 (15.1.2308.14) I can no longer send emails from ActiveSync (i.e. iOS Native Device email) despite re-adding the following to both members of my DAG: %windir%\system32\inetsrv\appcmd.exe set config…

Outlook | Windows | Classic Outlook for Windows | For business
Exchange | Exchange Server | Management
asked 2021-08-17T05:37:35.357+00:00
Dan Clarke 1 Reputation point
commented 2021-08-20T09:48:33.337+00:00
KyleXu-MSFT 26,396 Reputation points
1 answer

Rules not working

I have set up rules many times before and have had no issues but the rules on my Exchange account just do not work. They are pretty simple, email comes in from someone, I want to move it to different folder and mark as read. Simple. Easily set up. If I…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2021-08-04T12:18:37.037+00:00
Matt Fitzpatrick 1 Reputation point
commented 2021-08-20T09:05:51.163+00:00
Jade Liang-MSFT 9,986 Reputation points Microsoft Employee