2,662 questions with Microsoft 365 and Office | OneDrive | For business | Windows tags

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2 answers

OneDrive Vault: "We couldn't set up your Personal Vault" 0x8004db93

I've been using OneDrive Personal Vault for years but recently on both of my PCs, I can no longer setup or access the Vault on the PCs. I can unlock and access the vault through Edge and on my phone. On both PCs when I try an unlock my vault, I get the…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-06-27T16:38:36.7933333+00:00
Scott Graff 20 Reputation points
edited a comment 2025-07-10T00:02:25.6766667+00:00
John 1 Reputation point
1 answer

Why are duplicate files created after Onedrive is relinked?

When OneDrive is unlinked and then relinked on the same device it creates dupliacte files adding - copy to the original file name.

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-07-09T17:17:25.9166667+00:00
answered 2025-07-09T20:02:19.82+00:00
CraigLong-4885 175 Reputation points Volunteer Moderator
1 answer

Unable to back up my PC to OneDrive as my PC states not enough storage, despite me just wasting money to upgrade my storage?

I am trying to back up a measily 12.4 GB of Data to OneDrive. The PC stated I do not have enough storage, so I upgraded to 100gb on a yearly subscription. PC still states I do not have enough storage, when I open Onedrive via the view online tab it shows…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-07-04T21:14:42.17+00:00
Steven McConnachie 0 Reputation points
edited an answer 2025-07-09T19:58:12.6866667+00:00
CraigLong-4885 175 Reputation points Volunteer Moderator
0 answers

Need Step-by-Step Process to Download OneDrive Data from Compliance Center (Content Search)

Hello, I need assistance with the exact steps to download OneDrive data of users using the Microsoft Purview Compliance Center, specifically via Content Search. Previously, in the classic Compliance Portal (under eDiscovery), I was able to search and…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-07-09T18:54:11.41+00:00
VEDANT VINODRAO KULKARNI 0 Reputation points
4 answers One of the answers was accepted by the question author.

We Couldn't unlock your personal vault "Error Code 0x8004db94"

Using the shortcut in my computers local Onedrive the process confirms that it is me accepting Hello and then it fails with above message. If I view my files on line, it opens proper. Everything else with OneDrive works proper on my 3 computers,…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-06-27T10:44:50.1233333+00:00
Sc@nia 20 Reputation points
accepted 2025-07-09T15:54:08.6433333+00:00
Sc@nia 20 Reputation points
1 answer One of the answers was accepted by the question author.

move users between synced domains

How can you move a user out of one synced domain and into another synced domain without losing mail or OneDrive.

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-07-08T20:35:22.9266667+00:00
Robin Garver-Geller 20 Reputation points
accepted 2025-07-09T13:32:28.3533333+00:00
Robin Garver-Geller 20 Reputation points
1 answer One of the answers was accepted by the question author.

Force onedrive to prompt for login credentials

Hello, I'm using my personal onedrive account in my enterprise laptop (linked to the company's domain) for backup purposes, since the company doesn't have a flexible backup option (other then external hard drives). Is there a way to force onedrive to…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-07-07T17:15:30.8466667+00:00
Nuno Cabaco 20 Reputation points
accepted 2025-07-09T13:20:20.4733333+00:00
Nuno Cabaco 20 Reputation points
1 answer

I cannot see items in the OneDrive App on Samsung S24

Hello, I just set up my Samsung S24 and there is a problem with the OneDrive app. In it, I cannot see any items (see attached pictures) and refreshing fails even though there is a stable wi-fi connection. I've already tried force stopping OneDrive in the…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-07-09T11:39:06.6233333+00:00
Luis 0 Reputation points
answered 2025-07-09T12:45:54.12+00:00
Luis 0 Reputation points
1 answer

Office 365 issues on Mac

I’ve been having ongoing issues with Office 365 on my Mac, and I suspect it stems from how I originally installed it. I first subscribed to Excel as a standalone app, then later purchased a full Microsoft 365 subscription. Ever since, I’ve had constant…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-07-03T21:18:53.6233333+00:00
Mary Renée Warren 0 Reputation points
commented 2025-07-09T08:46:13.66+00:00
Tammy-Ng 1,490 Reputation points Microsoft External Staff Moderator
1 answer

Recovering OneDrive Files After Trial Expiration

A Microsoft trial expired over 30 days ago, and a subscription was paid for, but all OneDrive files seem to be missing. The scenario involves not checking personal email regularly and losing a job, which resulted in minimal logging into Microsoft.…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-07-03T02:08:03.68+00:00
Kirk Davis 0 Reputation points
commented 2025-07-09T08:42:36.5933333+00:00
Tammy-Ng 1,490 Reputation points Microsoft External Staff Moderator
1 answer

How to selectively sync OneDrive files on Android while keeping Gallery sync enabled

How can the sync of OneDrive files be disabled on an Android phone while still keeping the photo Gallery in sync with OneDrive?

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-07-03T14:44:04.6866667+00:00
parveson 0 Reputation points
commented 2025-07-09T07:10:18.9333333+00:00
Gabriel-N 2,995 Reputation points Microsoft External Staff Moderator
1 answer

Search Index not working in Onedrive

Hi Team, Searching file name in OneDrive folder doesn't work but file already exists in that folder. Thanks & Regards, Meenakshi

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2024-06-24T19:55:21.9733333+00:00
Meenakshi Meenakshi 0 Reputation points
commented 2025-07-08T19:31:12.8466667+00:00
Nolan Ramos 0 Reputation points
1 answer

OneDrive Personal Vault refuses to open .pdf files.

1st: I have Microsoft 365 as do many other individuals. Why is "For business" the only choice for child item tag? 2nd: Unable to open any .pdf files in OneDrive Personal Vault. All .pdf files outside of the Personal Vault open just fine. …

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-07-01T01:56:15.8833333+00:00
D Griffin 10 Reputation points
commented 2025-07-08T15:50:43.3733333+00:00
D Griffin 10 Reputation points
1 answer One of the answers was accepted by the question author.

the documents folder contains other important folders and isn't supported for backup

I am trying to back up my documents folder to OneDrive and keep getting the error message 'the documents folder contains other important folders and isn't supported for backup'. I've looked at the folders and they are all ones I have created. I'm not…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-07-02T20:29:49.02+00:00
Anthony 20 Reputation points
commented 2025-07-08T15:12:23.2733333+00:00
Anthony 20 Reputation points
1 answer

How to fix OneDrive sync of Personal Vault to Android mobile

My OneDrive personal vault on my android mobile is not syncing with the cloud personal vault. I have cleared cache and data on the phone multiple times. After that, I open onedrive and subsequently upon opening Personal Vault, I'm asked to setup…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-07-07T15:41:18.0433333+00:00
Ted Hacker 0 Reputation points
commented 2025-07-08T13:33:32.9933333+00:00
Ted Hacker 0 Reputation points
2 answers One of the answers was accepted by the question author.

OneDrive Access Issues for New Employee in Corporate Environment.

So I started working at a new Company in May. My one drive hasn't worked since day one. When i try to login I get the following error: My company IT department could not find any fault on our dashboards or settings, so we contacted Microsoft customer…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-07-07T09:11:25.39+00:00
RJ 20 Reputation points
accepted 2025-07-08T11:25:39.58+00:00
RJ 20 Reputation points
1 answer One of the answers was accepted by the question author.

Power Automate - Newly uploaded/Created file in onedrive folder has to copy link and share it to odoo 17 application

Power Automate Integration: Whenever a new file is uploaded or created in a OneDrive folder, its link should be automatically copied and shared with the Odoo 17 application.And we have end point URL of Odoo application Please provide the solution for…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-07-08T07:43:31.5766667+00:00
Navin V 20 Reputation points
accepted 2025-07-08T09:13:41.9233333+00:00
Navin V 20 Reputation points
1 answer

OneDrive Personal Vault - some individual files not displaying in web version, how do I get these to display?

Note: Personal use (not business) on Safari browser on MacBook (not Windows) - please disregard these default tags. After signing into my Personal Vault, individual files are not displaying in OneDrive in the web version using Safari on MacBook, but are…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-07-04T04:10:57.22+00:00
Chris Wallace 0 Reputation points
edited a comment 2025-07-08T07:38:10.1833333+00:00
TiNo-T 2,865 Reputation points Microsoft External Staff Moderator
2 answers

When I open a folder in a new tab the focus no longer changes to the new tab.

Hello, Note: the child tag is incorrect but there was no correct tag to select. It used to be that when I right clicked on a folder and chose "Open in New Tab", the focus would automatically change to the new tab. That stopped happening a…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-07-03T14:04:33.9066667+00:00
Remi Sopczak 0 Reputation points
commented 2025-07-08T07:01:51.37+00:00
Dora-T 2,355 Reputation points Microsoft External Staff Moderator
0 answers

Please help me open onedrive, I have very important information, or I can pay for the processing fee.

When trying to access my OneDrive : ******@3.wing365.ml I got the message “Access denied. This page has been blocked for violating the Acceptable Use Policy in the Terms of Use. I am willing to pay to get my OneDrive data back.

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-07-07T09:28:32.28+00:00
Jirawat Wongsaman 0 Reputation points