Privacy and personal data in Microsoft Dynamics 365
Microsoft Dynamics 365 is committed to helping our customers meet their privacy and personal data requirements. In this topic, you will find information and resources to help you understand how Microsoft Dynamics 365 supports protecting and enabling the privacy rights of individuals, and information and tools to define and support your specific obligations. You can read more about the Microsoft commitment to security at the Microsoft Trust Center.
Data subject requests
The European Union (EU) General Data Protection Regulation (GDPR) gives significant rights to individuals regarding their data. Refer to the Microsoft Learn General Data Protection Regulation Summary for an overview of GDPR, including terminology, an action plan, and readiness checklists to help you meet your obligations under GDPR when using Microsoft products and services.
You can learn more about GDPR and how Microsoft helps support it and our customers who are affected by it.
- The Microsoft Trust Center provides general information, compliance best practices, and documentation helpful to GDPR accountability, such as Data Protection Impact Assessments, Data Subject Requests, and data breach notification.
- The Service Trust portal provides information about how Microsoft services help support compliance with GDPR.
EU Data Boundary
Learn about Microsoft services and the EU Data Boundary at Overview of the EU Data Boundary.
Relevance Search
The Relevance Search report is available for Dynamics 365 Customer Service, Field Service, Marketing, Project Service Automation, and Sales.
Resources to help administrators and customizers configure Relevance Search:
Resources to help users get started with Relevance Search:
- Use Relevance Search to search for records
- Find info faster with Relevance Search (video)
- Get more productive with Relevance Search (video)
Person search report
The Person search report is available for Dynamics 365 Finance, Commerce, Human Resources, and Supply Chain Management.
- If you're an application user or administrator, start with Person search report.
- If you're a developer, learn how to extend the Person search report.
Compliance Manager
Compliance Manager is a cross–Microsoft cloud services solution that is designed to help organizations meet complex compliance obligations. It does real-time risk assessment that reflects your compliance posture against data protection regulations when you use Microsoft cloud services. It also provides recommended actions and step-by-step guidance.
You can try Compliance Manager by visiting the Service Trust Portal and downloading it. To get started using Compliance Manager, see Microsoft Purview Compliance Manager (preview).
Compliance Manager white papers and datasheets
- Simplify your compliance journey with Compliance Manager (white paper)
- Prepare for GDPR today with Microsoft 365 (white paper)