Troubleshooting guide for Enterprise websites Microsoft Graph connector

1. When reading the website's content, the crawl may encounter some source errors, which are represented by the detailed error codes below.

To get more information on the types of errors, go to the error details page after selecting the connection. Select the error code to see more detailed errors. Also refer to Monitor your connections to learn more.

Detailed Error code	Error message
6001	The site that is being tried to index isn't reachable
6005	The source page that is being tried to index has been blocked by as per robots.txt configuration.
6008	Unable to resolve the DNS
6009	For all client-side errors (Except HTTP 404, 408), refer to HTTP 4xx error codes for details.
6013	The source page that is being tried to index couldn't be found. (HTTP 404 error)
6018	The source page isn't responding, and the request has timed out. (HTTP 408 error)
6021	The source page that is being tried to index has no textual content on the page.
6023	The source page that is being tried to index is unsupported (not an HTML page)
6024	The source page that is being tried to index has unsupported content.

• Errors 6001-6013 occur when the data source isn't reachable due to a network issue or when the data source itself is deleted, moved, or renamed. Check if the data source details provided are still valid.
• Errors 6021-6024 occur when the data source contains non-textual content on the page or when the page isn't an HTML. Check the data source and add this page in exclusion list or ignore the error.

If you have any other issues or want to provide feedback, write to us aka.ms/TalkToGraphConnectors.