Getting started with admin training for Microsoft Teams

Use the training resources to educate yourself about Teams, teach others or run workshops. Check back here often for new content.

       
a hand and an upward arrow. Start your rollout here document with a list View Teams features by platform
a video play button. View best practice and how-to videos in the Coffee in the Cloud channel on YouTube person with a wrench Teams Chalk Talks: learn best practices and practical guidance around popular Teams scenarios

Key training offerings and courses

     
Teams essentials for IT - Microsoft Mechanics "Teams for IT" video series shows you – the admin – how to roll out, configure, and manage Teams. Support remote workers using Microsoft Teams - Get the guidance you need – including links to training – to support your users who are working from home. Manage Team collaboration for IT - Learn how to use Teams to facilitate teamwork and communication within your org across applications and devices.
Service Adoption Specialist certification - The Microsoft Service Adoption Specialist certification course features Teams. Learn how to drive adoption of Microsoft services in your org. Introduction to teamwork in Microsoft 365 - The Microsoft Service Adoption Specialist Certification course features Teams. Learn how to drive adoption of Microsoft services in your org. Microsoft 365 Certified: Teamwork Administrator Associate - Microsoft 365 Teamwork Administrators configure, deploy, and manage Microsoft 365 or Office 365 workloads, such as SharePoint (online, on-premises, and hybrid), OneDrive, and Teams.

Technical training

Module Video PowerPoint deck
Microsoft Mechanics - Teams Essentials for IT YouTube channel Video: Teams Essentials for IT (10:13 min)
Video: Deploy & Configure Teams - Intro (8:22 min)
Video: Security and Compliance (12:42 min)
Video: Teams Controls for Security and Compliance (10:54 min)
Foundations - Core components Video Deck
Apps - Managing and deploying Deck
Audio conferencing Deck
Call quality overview Deck
Direct Routing Video 1: Planning for Direct Routing in Teams
Video 2: Configuring and Managing Direct Routing in Teams
Video 3: Migrating to Direct Routing in Teams
Deck
Dynamic emergency calling Video Deck
Governance, management, and lifecycle Video Deck
Live events Video Deck
Phone system introduction Video Deck
PSTN connectivity Deck
Media - Why meetings are simple Video Deck
Media - Media flow Video Deck
Meetings introduction Video Deck
Security & Compliance Video Deck
SIP gateway enablement and migration Deck
Teams Devices Deployment playbook Deck
Teams Phone Deployment playbook Deck
Upgrade from Skype for Business to Teams Video 1: Introduction to Upgrade
Video 2: Plan your upgrade
Video 3: Coexistence and Interoperability
Video 4: Administrator experience
Deck
Windows desktop client Video Deck

Teams Rooms Foundations for IT & AV Pros

The following table contains links to comprehensive training decks in PowerPoint on Microsoft Teams Rooms.

Module PowerPoint deck
Module 1: Introduction to Microsoft Teams Rooms Deck
Module 2: Network readiness Deck
Module 3: Room design and components Deck
Module 4: The resource account Deck
Module 5: Starting and configuring Microsoft Teams Rooms Deck
Module 6: Managing Microsoft Teams Rooms, Part 1 Deck
Module 7: Managing Microsoft Teams Rooms, Part 2 Deck
Module 8: Features, adoption, and troubleshooting Deck

Teams Android devices

The following table contains links to comprehensive training decks in PowerPoint on Microsoft Teams Android Devices that includes Teams Displays, Teams Phones, Teams Rooms on Android, and Teams Panels.

Module PowerPoint deck
Module 1: Introduction to Microsoft Teams Android devices Deck
Module 2: Planning Microsoft Teams Android devices Deck
Module 3: Managing Microsoft Teams Android Devices Deck
Module 4: Microsoft Teams phones and Microsoft Teams displays Deck
Module 5: Microsoft Teams Rooms and Microsoft Teams Panels Deck
Module 6: Adoption and troubleshooting Deck

Live and on demand user training