Step 4: Choose your communication solution
Now that you understand the communication tools available and how to determine your audience’s profile, you are ready to select a scenario and learn more about the technical requirements, options for set-up, and how to start planning with your communications team.
Get step-by-step guidance for popular scenarios
|Icon||Scenario||Goal||Requirements||Optional apps and tools|
|Use Viva Connections||Create personalized employee experiences using Viva Connections and different Viva modules in Teams.
Learn more about Viva Connections.
|Microsoft Teams, SharePoint, SharePoint home site, Global navigation enabled, Viva Connections||Viva Engage, Viva Learning, Viva Insights, Topics|
|Get a home site for your intranet||Take your intranet to the next level by creating a home site that expands the search experiences, prioritizes organizational news, and enables Viva Connections integration.
Learn more about SharePoint home sites.
|SharePoint||Microsoft Teams, Viva Engage, Stream|
|Hold a town hall||Bring large portions, or your entire organization, together to share essential information and resources through live or pre-recorded events.
Learn more about town halls.
|Microsoft Teams and/or Viva Engage||SharePoint, Stream|
|Distribute organizational news||Use SharePoint news to create engaging news post that can be shared in across SharePoint, Outlook, Teams, and Viva Engage.
Learn more about organizational news.
|SharePoint||Microsoft Teams, Viva Engage, Outlook|
|Leadership connection||Connect leadership teams with the rest of the organization by establishing new communication channels, events, and networking opportunities.
Learn more about leadership connection.
|SharePoint, Viva Engage and/or Microsoft Teams||Microsoft Teams, Viva Engage, Outlook, Stream|
|New employee onboarding||Welcome and orient new employees by providing a landing place to learn more about the organization, training opportunities, and where to find support.
Learn more about new employee onboarding.
|SharePoint, Viva Engage and/or Microsoft Teams||Outlook, Stream|
|Build a training and learning experience||Learn how to build a training and learning experience that will keep employees and team members up to date with important skills and proficiencies required for professional success.
Learn more about learning and training.
|SharePoint, Viva Learning, and Teams||Outlook, Viva Engage|
Get started planning for your scenario
Many communication solutions will follow a similar path to get started – plan, build, and launch. Follow best practices and considerations to ensure your communication solution meets your organization’s goals.
|Plan||- Check licensing requirements and prepare your Microsoft 365 tenant environment
- Understand the needs of your audience and determine the audience profile
- Align with key stakeholders and partners
- Consider multilingual and accessibility needs
|Build||- Use SharePoint and Microsoft Teams templates to save time
- Check SharePoint site and page performance where applicable
- Recruit help moderating the conversation or Q&A where needed
- Plan the communication’s launch
|Launch||- Make the communication method known through various channels
- Ensure one-time communications can be accessed by the entire organization
- Review engagement metrics