Set auto attendant languages for Audio Conferencing in Skype for Business Online


Skype for Business Online operated by 21Vianet in China will be retired on October 1, 2023. If you haven't upgraded your Skype for Business Online users yet, they will be automatically scheduled for an assisted upgrade. If you want to upgrade your organization to Teams yourself, we strongly recommend that you begin planning your upgrade path today. Remember that a successful upgrade aligns technical and user readiness, so be sure to leverage our upgrade guidance as you navigate your journey to Teams.

Skype for Business Online, excluding the service operated by 21Vianet in China, was retired on July 31, 2021.


For information about setting the auto attendant language in Microsoft Teams, see Set auto attendant languages for Audio Conferencing in Microsoft Teams.

The Audio Conferencing auto attendant for Skype for Business can greet audio callers in a number of different languages when they join a meeting.

Choose one primary language and up to four secondary languages. The primary language that you set will be used first and the secondary languages will be used by the auto-attendant in order that you select.


You can only change the languages of audio conferencing numbers that are of the Dedicated category. The languages of Shared audio conferencing number can't be changed.


We are frequently updating how you can manage features found in Skype for Business Online, so the steps here might be a little different.

Set the conferencing auto attendant languages

You must be a global admin or Skype for Business admin to perform this step.

  1. In the Skype for Business admin center, in the left navigation, go to Legacy portal. Once in the legacy portal, select Audio conferencing, and then click Microsoft bridge.

  2. Select the audio conferencing phone number from the list, and in the Action pane, click Set languages. It is only possible to change the languages of Dedicated audio conferencing numbers.

  3. On the Set languages page, click the Primary language list to view the complete list of available languages. If you need to, click each of the Secondary languages lists to select secondary language.


    The primary and secondary languages that are supported are listed. The order in which you select them in the lists will be the order of the languages presented to callers.

  4. Click Save.

Want else should I know?

Want to use Windows PowerShell?

To automate this step, you can use the Set-CsOnlineDialInConferencingServiceNumber and Get-CsOnlineDialInConferencingLanguagesSupported cmdlets.

To learn more, see Using Windows PowerShell to do common Skype for Business Online management tasks

Try or purchase Audio Conferencing in Microsoft 365 or Office 365