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Turn on or off mobile phone notifications


Skype for Business Online operated by 21Vianet in China will be retired on October 1, 2023. If you haven't upgraded your Skype for Business Online users yet, they will be automatically scheduled for an assisted upgrade. If you want to upgrade your organization to Teams yourself, we strongly recommend that you begin planning your upgrade path today. Remember that a successful upgrade aligns technical and user readiness, so be sure to leverage our upgrade guidance as you navigate your journey to Teams.

Skype for Business Online, excluding the service operated by 21Vianet in China, was retired on July 31, 2021.


The Microsoft Teams admin center has replaced the Skype for Business admin center (Legacy portal). All settings for managing Skype for Business are now in the Teams admin center. To learn more, see Manage Skype for Business settings in the Microsoft Teams admin center.

As the Assign admin roles in Microsoft 365 Apps for business for your organization, you can choose whether your Skype for Business users receive alerts about incoming and missed instant messages when they are on their mobile phones or tablets.

On Android and Windows Phones, Skype for Business notifications pop up in real time. For Windows Phone, iPhone, and iPad devices, however, push notification is used to show the alerts whenever you're not actively using Skype for Business on your phone or tablet.

Turn push notifications off for all the Windows Phone or Apple devices in your organization

An icon showing the Skype for Business logo. Using the Skype for Business admin center

  1. Sign in to Microsoft 365.

  2. Go to admin center > Skype for Business.

  3. Go to Organization > General.

  4. Under Mobile phone notifications, clear the box next to the notification service you want to disable, and then click Save.

Keep in mind:

  • If you turn off push notifications, users still receive all alerts when they start up Skype for Business again on their mobile device.

  • Push notifications are turned on by default. Individual users can turn them off by choosing the appropriate Skype for Business option on their mobile device.

  • When you turn off push notifications, users can't turn them back on.


Microsoft uses other companies to provide real-time Skype for Business mobile notifications for Windows Phone, iPhone, and iPad users. See the Privacy Statement for Microsoft Skype for Business Products.

Set up Skype for Business Online