Turn on or off Offline Messages for admins
Skype for Business Online was retired on July 31, 2021. If you haven't upgraded your Skype for Business Online users yet, they will be automatically scheduled for an assisted upgrade. If you want to upgrade your organization to Teams yourself, we strongly recommend that you begin planning your upgrade path today. Remember that a successful upgrade aligns technical and user readiness, so be sure to leverage our upgrade guidance as you navigate your journey to Teams.
You can send Skype for Business IMs to your contacts even if they aren't signed in. This feature lets your contacts know that you have been trying to reach them. You don't have to wait until someone is online before sending them a message.
For Offline messages, it's important to know:
Offline messages won't be archived in the user's mailbox.
Offline messages will be sent to the user's mailbox, and the user will be notified when they log in to Skype for Business.
If the message recipient's status is set to Do Not Disturb or Presenting, they will receive a missed message that is sent from the recipient's Skype for Business client.
For more information, see Use offline messaging in Skype for Business.
To get you started
Skype for Business Online Connector is currently part of the latest Teams PowerShell module. If you're using the latest Teams PowerShell public release, you don't need to install the Skype for Business Online Connector.
Install the Teams PowerShell module.
Open a Windows PowerShell command prompt and run the following commands:
# When using Teams PowerShell Module Import-Module MicrosoftTeams $userCredential = Get-Credential Connect-MicrosoftTeams -Credential $userCredential
If you want more information about starting Windows PowerShell, see Connect to all Office 365 services in a single Windows PowerShell window or Set up your computer for Windows PowerShell.
Turning on or off Offline IM
Offline Messages are only available in the latest version of the Click-to-Run Skype for Business client and aren't available when an older Click-to-Run Skype for Business is used or an *.msi file was used to install the Skype for Business client.
To enable or disable Offline Messages send Offline Messages for users in your organization, set EnableIMAutoArchiving to
False. By default, this is set to
To turn it off, use the Set-CsClientPolicy cmdlet and run:
Set-CsClientPolicy -Identity Global -EnableIMAutoArchiving $False
To enable or disable Offline Messages send Offline Messages for a user, set EnableIMAutoArchiving to
False. By default, this is set to
True. You can use an existing policy or create one like the example below.
New-CsClientPolicy -Identity OfflineIM Set-CsClientPolicy -Identity OfflineIM -EnableIMAutoArchiving $False Grant -CsClientPolicy -Identity "Tony Smith" - PolicyName OfflineIM
Want to know more about Windows PowerShell?
Windows PowerShell is all about managing users and what users are allowed or not allowed to do. With Windows PowerShell, you can manage Microsoft 365 or Office 365 and Skype for Business Online using a single point of administration that can simplify your daily work, when you have multiple tasks to do. To get started with Windows PowerShell, see these topics:
Windows PowerShell has many advantages in speed, simplicity, and productivity over only using the Microsoft 365 admin center such as when you are making setting changes for many users at one time. Learn about these advantages in the following topics:
Set up Skype for Business Online