Note
Access to this page requires authorization. You can try signing in or changing directories.
Access to this page requires authorization. You can try changing directories.
We've detected that your users can't receive emails due to a DNS MX record misconfiguration.
- Go to Settings > Domains.
- Check the box next to a domain with a status of Possible service issues, and then select Check Health.
- Change the DNS records with a status of Error to the correct values shown.
For detailed instructions, see Updating DNS records in Office 365.
To find the email delivery troubleshooter, run Diag: Troubleshoot Email Delivery, or for more troubleshooting help, see Find and fix email delivery issues.