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Word 2013 stuck in Draft mode (no Endnote)

Anonymous
2015-02-02T15:00:10+00:00

Word 2013 is relatively unstable for me (using lenovo x230 Table running Win 7 Enterprise). I almost got used to its inability to save documents, but yesterday it started to get stuck in Draft mode. I don't use any add-ons (like Endnote, which typically causes this problem).

I use change tracking. Every once  in a while (~ 2x a day for me) Word crashes. When I restart and reopen the document, Word is stuck in Draft mode, and I cannot get it back to Print Layout (or even Web layout). When I click the other view modes, it does nothing. The main work area goes white, when I scroll, it reverts to Draft mode. Reading layout still works fine though. Page % zooming works, but fixed zoom levels (eg page width) don't.

There does not seem to be a distinction whether compatiblity mode is on or off.

The weirdest thing is that if I somehow manage to get it back to print view (I couldn't quite pin down what helped), the page settings are changed that of my viewport in web layout (ie typically from portrait to landscape, and margins set to half of the page).

Is there any way to prevent this from happening or any workaround to fix once it already happened?

Thanks a lot!

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2015-02-03T05:28:42+00:00

    Hi Balazs,

    Thank you for posting in Microsoft Office Word Community.

    To resolve the issue of Word program getting stuck in draft mode, I request you to open the application in safe mode and check how it works.

    To open Word in application safe mode: Click on ‘Start’ > in search bar type ‘winword /safe' (Without the quotes and note the space in the command)

    If you’re able to open documents in application safe mode, then follow the steps provided in the article below and check if that helps.

    http://support.microsoft.com/kb/921541

    Note: Ensure to read the registry disclaimer provided in the article before making any changes. 

    Let us know the result to assist you further.

    Thank you.

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  2. Stefan Blom 342.8K Reputation points MVP Volunteer Moderator
    2015-02-05T19:31:44+00:00

    If you see this with a particular document, only (or with documents based on a particular template), see if the document is corrupt (damaged). Try Open and Repair.

    For more on damaged documents, take a look at http://support.microsoft.com/kb/918429/en-us.

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