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Inventory not recorded on primary server

Duchemin, Dominique 2,006 Reputation points
2022-09-14T19:01:20.183+00:00

Hello,

I am trying to trace why an inventory is not coming to the primary server.
https://www.recastsoftware.com/resources/updated-troubleshoot-configmgr-hardware-inventory-issues

I see in the IIS Logs:
2022-09-14 05:57:49 10.6.195.70 CCM_POST /ccm_system/request - 443 - 10.16.102.72 ccmhttp - 200 0 0 31
2022-09-14 06:00:24 10.6.195.70 CCM_POST /bgb/handler.ashx RequestType=Continue 443 - 10.16.102.72 ccmhttp - 200 0 0 302843

I do not see any "BITS_POST" for the machine concerned... and I do not catch anything in the MP_Hinv.log...

Also how could I increase the size of the MP_Hinv.log as in the article https://www.recastsoftware.com/resources/how-to-increase-the-size-of-sccm-site-server-log-files/
I do not see this specific file...

Thanks,
Dom

Microsoft Security Intune Configuration Manager Other
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5 answers

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  1. Rahul Jindal [MVP] 10,911 Reputation points MVP
    2022-09-14T21:44:25.307+00:00

    Are the endpoints sending inventory data to the MP? Anything in the MP dataloader log?

    1 person found this answer helpful.
  2. Duchemin, Dominique 2,006 Reputation points
    2022-09-14T23:50:30.593+00:00

    Hello,

    1. Yes the inventory is sent as seen in the InventoryAgent.log

    Collection: Namespace = root\cimv2; Query = SELECT __CLASS, __PATH, __RELPATH, Name, Caption, ConfigFile, CreationClassName, DataFile, DefaultDataType, DependentFiles, Description, DriverPath, FilePath, HelpFile, InfName, InstallDate, MonitorName, OEMUrl, Started, StartMode, Status, SupportedPlatform, SystemCreationClassName, SystemName, Version FROM Win32_PrinterDriver; Timeout = 600 secs. InventoryAgent 9/14/2022 11:57:02 AM 34756 (0x87C4)
    Unknown error encountered processing an instance of class Win32_PrinterDriver: 80041001 InventoryAgent 9/14/2022 11:57:02 AM 34756 (0x87C4)
    Collection: Namespace = \.\root\cimv2; Query = SELECT __CLASS, __PATH, __RELPATH, Availability, Description, DeviceID, Manufacturer, Name, Status FROM Win32_IDEController; Timeout = 600 secs. InventoryAgent 9/14/2022 11:57:02 AM 34756 (0x87C4)
    Collection: 88/135 inventory data items successfully inventoried. InventoryAgent 9/14/2022 11:57:02 AM 34756 (0x87C4)
    Inventory: Collection Task completed in 50.578 seconds InventoryAgent 9/14/2022 11:57:02 AM 34756 (0x87C4)
    Inventory: 47 Collection Task(s) failed. InventoryAgent 9/14/2022 11:57:02 AM 34756 (0x87C4)
    Inventory: Temp report = C:\Windows\CCM\Inventory\Temp\2d766ba0-9128-4ecb-9163-886c44d776da.xml InventoryAgent 9/14/2022 11:57:02 AM 34756 (0x87C4)
    Inventory: Starting reporting task. InventoryAgent 9/14/2022 11:57:02 AM 9260 (0x242C)
    Reporting: 73 report entries created. InventoryAgent 9/14/2022 11:57:03 AM 9260 (0x242C)
    Inventory: Reporting Task completed in 1.015 seconds InventoryAgent 9/14/2022 11:57:03 AM 9260 (0x242C)
    Inventory: Successfully sent report. Destination:mp:MP_HinvEndpoint, ID: {A03F94B9-16A9-4EF9-92DC-4C3041BDBAB2}, Timeout: 80640 minutes MsgMode: Signed, Not Encrypted InventoryAgent 9/14/2022 11:57:03 AM 9260 (0x242C)
    Inventory: Cycle completed in 108.203 seconds InventoryAgent 9/14/2022 11:57:35 AM 9260 (0x242C)
    Inventory: Action completed. InventoryAgent 9/14/2022 11:57:35 AM 9260 (0x242C)
    Inventory: ************************ End of message processing. ************************ InventoryAgent 9/14/2022 11:57:35 AM 9260 (0x242C)

    1. nothing concerning this machine in the dataldr.log on the Primary Server

    Thanks,
    Dom

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  3. AllenLiu-MSFT 49,311 Reputation points Microsoft External Staff
    2022-09-15T06:54:13.423+00:00

    Hi, @Duchemin, Dominique

    Thank you for posting in Microsoft Q&A forum.

    According to Garth's article, if you don’t get the lines with the GUID in IIS log then the problem is on the client.
    So does your problem occur on a specific client or all clients?

    If the answer is the right solution, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
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  4. Duchemin, Dominique 2,006 Reputation points
    2023-03-09T19:11:44.5733333+00:00

    Hi @AllenLiu-MSFT

    This is happening on multiple clients.

    Thanks,

    Dom

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  5. Garth 5,801 Reputation points
    2023-03-10T00:41:27.0166667+00:00

    Exactly where does the inventory stop within the logs?

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