A family of Microsoft word processing software products for creating web, email, and print documents.
Keywords and search are not so difficult when things are working properly. Under the hood, though, there are lots of parts involved, and a failure of any one of them could cause the whole thing to fail.
One part in particular, a service called Windows Search, is responsible for a lot of the work involved. It will be worthwhile to check that the service is healthy.
- Click the Windows Start button and type services in the box. The icon of the Services app should appear at the top of the Start menu. If that doesn't work, you can find its icon in Control Panel > Administrative Tools.
- If your login doesn't have administrator rights, right-click the Services icon and choose "Run as administrator"; otherwise just double-click the icon.
- In the Services app, scroll down the list and click on Windows Search.
- If the Status entry for Windows Search is blank, the service isn't running, which might account for the failure of Windows Explorer to find the file. Further, the Startup Type should say Automatic (Delayed Start) as shown in the screen shot -- that tells Windows to start the service automatically at the end of the boot process, not at the beginning or middle of it.
If either of those entries is not like the screen shot, double-click the icon. In the Properties dialog, set the startup type if necessary and click the Start button. (These things will be grayed out if you didn't start the Services app as an administrator.)
- Even if the Windows Search service is properly started, it's worth right-clicking it and clicking Restart. That stops and restarts the service. Then try searching again.