This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 37%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKR%3C/text%3E%3C/svg%3E)
We recently reinstalled Intel S2600WFT server from linux to Windows Server 2016 OS and hosted several VMs using Hyper-V.
After few weeks it started to restart randomly approximately once a week.
After restart from minidump file i see this -
HYPERVISOR_ERROR (20001)
The hypervisor has encountered a fatal error.
Arguments:
Arg1: 0000000000000006
Arg2: 0000000000000004
Arg3: ffffe80300206690
Arg4: 0000000000001012
Debugging Details:
------------------
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 1687
Key : Analysis.DebugAnalysisManager
Value: Create
Key : Analysis.Elapsed.mSec
Value: 12497
Key : Analysis.Init.CPU.mSec
Value: 1499
Key : Analysis.Init.Elapsed.mSec
Value: 21015
Key : Analysis.Memory.CommitPeak.Mb
Value: 75
Key : Bugcheck.Code.DumpHeader
Value: 0x20001
Key : Bugcheck.Code.Register
Value: 0x20001
Key : WER.OS.Branch
Value: rs1_release
Key : WER.OS.Timestamp
Value: 2022-07-01T17:44:00Z
Key : WER.OS.Version
Value: 10.0.14393.5246
FILE_IN_CAB: 090922-8859-01.dmp
BUGCHECK_CODE: 20001
BUGCHECK_P1: 6
BUGCHECK_P2: 4
BUGCHECK_P3: ffffe80300206690
BUGCHECK_P4: 1012
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: System
STACK_TEXT:
ffff870059035598 fffff800bf63b853 : 0000000000020001 0000000000000006 0000000000000004 ffffe80300206690 : nt!KeBugCheckEx
ffff8700590355a0 fffff800bf551390 : 0000000000000000 0000000000000000 000001199bda104d fffff800bf551888 : nt!HvlSkNmiCallbackRoutine+0x5f
ffff8700590355e0 fffff800bf5e5342 : 0000000000000000 ffff8700590357f0 0000000000000000 0000000000000000 : nt!KiProcessNMI+0xb8
ffff870059035630 fffff800bf5e5143 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!KxNmiInterrupt+0x82
ffff870059035770 fffff800bf687d5f : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!KiNmiInterrupt+0x1c3
ffff870058f87180 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!PpmIdleGuestExecute+0x17
SYMBOL_NAME: nt!HvlSkNmiCallbackRoutine+5f
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
IMAGE_VERSION: 10.0.14393.5246
STACK_COMMAND: .cxr; .ecxr ; kb
BUCKET_ID_FUNC_OFFSET: 5f
FAILURE_BUCKET_ID: 0x20001_6_4_nt!HvlSkNmiCallbackRoutine
OS_VERSION: 10.0.14393.5246
BUILDLAB_STR: rs1_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {206f3d59-1d66-1123-10c9-6296cd49c968}
What could be the cause of this issue?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Hi,
Do you have any further question? Please feel free to update.
It will be much appreciated and encouraged if you could click "Accept Answer" and upvote the helpful reply.
Hi,
Do you have any further question? Please feel free to update.
It will be much appreciated and encouraged if you could click "Accept Answer" and upvote the helpful reply.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 60%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
I'm having the same issue on a server. It reboots when the VMs are all restarting at the same time. Did you ever find a solution? My minidump matches yours.
Hi KrlisEniks,
Since your case needs to analyze dump, and we have limited access to the forum, it is recommended that you can open a Case to solve your problem, below is the link to open a Case:
global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2
Best Regards,
Xu Gu