How come It says activation required but when I click show addition licensing details it says product activated?

I had this same issue in Office 2016 but these 2013 instructions worked, just have to go to a different folder for 2016. 

Open a Command Prompt window, and then take one of the following actions:

• If you installed the 64-bit version of Office 2013, move to the following folder: C:\Program Files\Microsoft Office\Office15

• If you installed the 32-bit version of Office 2013, move to the following folder: C:\Program Files (x86)\Microsoft Office\Office15

Display the Current License(s) -Type the following command to display the license status. You will see one active license and one that is in a grace period.  Note the last five characters of any and all license keys that display in the output:

cscript ospp.vbs /dstatus

Remove the License that is still in the grace period: .

cscript ospp.vbs /unpkey:<last five characters of product key for grace period install license>

Once the remove commands are successful, restart office programs

YES! To clearify and bring it up to WIN10/office 2016 standards

1. Open command prompt as administrator, start > type "cmd" > right click > select "run as administrator"
2. enter the following: cd "Program Files\Microsoft Office\Office16" for 64 bit or cd "Program Files (x86)\Microsoft Office\Office16" for x86/32 bit
3. enter: cscript ospp.vbs /dstatus

4. search for the following line: Last 5 characters of installed product key: <five digit code>

That 5 digit code is what you need to plug into the next command.

5. enter cscript ospp.vbs /unpkey:<five digit code>

6. restart office7. Profit!

I have no idea what went wrong on my part but this fixed it, for some reason. Thank god!

I am currently experiencing the same problem with Office 2013 Pro Plus.  I installed and activated it and it is giving me two different messages, one saying that the Product is Activated and the other saying that Activation is Required.  I tried entering the activation code in again as well as rebooting the machine and neither has worked to fix the issue.

Is there anything I can modify, maybe in the registry so this displays correctly?

Hi all.

This happened to me and I found that if the activation was not done immediately after installation, or Office 365 has been previously installed but is now changing user account. For the activation to “stick”, Office 2013 requires administrator rights.

To fix the issue, try the following trick: Right click on shortcut of Word 2013, Excel 2013 or PowerPoint 2013 in Start Menu or Start Screen, and select Run as Administrator. Then, activate the Office suite.

Worked for me.

Hi,

Welcome to Microsoft community and thank you for posting the question.

Before we proceed I would require some more information to assist you better.

1. What suite of Office 2013 is installed on the computer? Is it Office 2013 or Office 365?
2. Are you looking into the additional licensing details in Office.com My Account page?

Let us try the following and check if it helps in the activation issue.

Step 1:

As you have activated Office over by phone, let’s restart the computer and then verify the results.

Step 2:

If issue persists, lets try activating Office 2013 again and check. Click on File, Account and then click on Activate Product.

For more information, refer to the following link ‘Activate Office 2013 programs’ and check if it helps:

http://office.microsoft.com/en-us/support/activate-office-2013-programs-HA102819770.aspx

I hope this fixes the issue. If not, reply and I will be happy to assist you further.

Thank you