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Word is VERY slow to save document

Anonymous
2016-03-31T10:07:19+00:00

I have Windows 10, 64bit, 4mg RAM laptop. Since the Windows 10 upgrade, and maybe just since I upgraded to the Professional Version because of its BitLocker feature, saving a document has been painfully slow. I just timed it with a stopwatch and it took 105.2 seconds to go from pressing the "Save As" button to having saved a 3 page document. I tried the same with a 32bit Windows 10 Home laptop with 2mg RAM and it saved far more quickly though not as quickly as it had with Windows 7 in the past.

Part of the delay seems to be the attempt to synchronize though I don't synchronize anything, saving everything to USBs and an online storage (not MS). I looked at every setting that might have turned a synchronization on and can't find any. Maybe I should be glad that documents are eventually saved for I do get work done and I do value the BitLocker feature. But it is frustrating to see the continual "Word has stopped operating" with the associated fear that it has crashed permanently and things are lost even if I have autosave set for every 5 minutes.

Sending a document to the printer is also slower than in the past, but not so painfully slow. Help is appreciated. Thanks to all.

Microsoft 365 and Office | Word | For home | Windows

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  1. Doug Robbins - MVP - Office Apps and Services 323.1K Reputation points MVP Volunteer Moderator
    2016-04-03T08:15:26+00:00

    Go to File>Options>Save and check the box for "Don't show the Backstage when opening or saving files"

    Also note that you should NOT save documents directly from Word to any form of removable (USB) media.  Corruption of the documents is almost certain consequence.

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  2. Anonymous
    2017-08-14T22:45:51+00:00

    I also have the same problem. Its taking ages while opening and closing a word file of hardly any Kbs. I am running W10 pro 64. My RAM is 16 gb and recent 7700HQ processor. I tried your option. It is only opening and closing a bit faster but the background processing is still happening (not showing) and I can not use word for some time even if it is open until it finishes its hidden background processing.

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  3. Anonymous
    2016-04-01T15:45:35+00:00

    Hi,

    Thank you for posting your query in Microsoft Community.

    I need more information before we proceed.

    1. Does the issue persist only with word?
    2. Do you have any pending updates to install in your computer?

    Let's start the Office applications in safe mode as mentioned in the link below and verify the result.

    https://support.office.com/en-us/article/Why-do-I-get-a-stopped-working-message-when-I-start-my-Office-2013-application-52bd7985-4e99-4a35-84c8-2d9b8301a2fa

    If issue still persists, repair Office following steps below in the link below, restart the computer, and then try working with the Office applications.

    https://support.office.com/en-US/Article/Repair-an-Office-application-7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b 

    Hope it helps. Reply with the result and I'll be happy to help you further.

    Thank you.

    The problem is only with Word. When I save a document or from one folder to another using File Explorer the saving occurs almost instantly. I checked for Add-ons and the only one is OneNote, which I've never used. The problem seems to be an intermediate page that loads when one presses "Save As," there then occurs three options, after which the page goes to saving to the Documents file and one can press the "Save" button. Once, this intermediate page didn't occur and the saving was rapid but that only happened once. In the Word options I have it set to save to the Documents folder.

    I have the latest updates and already reinstalled Office 2016 once, Word being the only part of it that I use. I only save about 4 documents/day using Word so this problem is tolerable. If I were in a conventional office setting though...

    I'll likely re-install the Office again this weekend and see if that makes a change, but I'm not hopeful.

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  4. Anonymous
    2016-06-25T06:36:49+00:00

    I have Windows 10, 64bit, 4mg RAM laptop. Since the Windows 10 upgrade, and maybe just since I upgraded to the Professional Version because of its BitLocker feature, saving a document has been painfully slow. I just timed it with a stopwatch and it took 105.2 seconds to go from pressing the "Save As" button to having saved a 3 page document. I tried the same with a 32bit Windows 10 Home laptop with 2mg RAM and it saved far more quickly though not as quickly as it had with Windows 7 in the past.

    Part of the delay seems to be the attempt to synchronize though I don't synchronize anything, saving everything to USBs and an online storage (not MS). I looked at every setting that might have turned a synchronization on and can't find any. Maybe I should be glad that documents are eventually saved for I do get work done and I do value the BitLocker feature. But it is frustrating to see the continual "Word has stopped operating" with the associated fear that it has crashed permanently and things are lost even if I have autosave set for every 5 minutes.

    Sending a document to the printer is also slower than in the past, but not so painfully slow. Help is appreciated. Thanks to all.

    Update: The two laptops that I complained of working painfully slowly with Windows 10 have died. The first,about 7 years old, had given the warning of a hard disk failure but I thought this might have been a Windows 10 error. When it died, I managed to use the restore disks that I had bought the time of its purchase and restored the laptop to Vista, which I never had problems with. Everything went fine for a few hours. The laptop downloaded updates and worked well--until suddenly giving the notice that the hard drive was dying and then it did. Alas.

    My second, 5 1/2 year old laptop, Windows Pro, died within days. The fan works but it won't start, so I'll be using this one to play around with and attempt to resurrect. The problem likely is the hard drive but I received no warning so... But I had been getting odd startups, it starting-up in what appeared to be Windows 7 mode which disappeared when I restarted it.

    I'm now using a 15 year old Thinkpad which was optimized for Windows XP and I upgraded to 1.5GB RAM and first Windows 7 and then Windows 10. Admittedly, it's under-powered and had been operating slowly with odd startups but, for whatever reason, after a few days it began operating much better and Word saves documents far more quickly (5 sec or less) than my previous laptops (which had taken up to 1.5 min). So I wonder if the past Word problems might not have reflected that the hard drives were failing. Who knows. But, to avoid future worries since my work life depends on a well-functioning computer, and because this computer does operate slowly if more than one app is open, I've ordered two Thinkpads which will arrive today. They are very sturdy machines with great security features.

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  5. Anonymous
    2016-03-31T14:31:31+00:00

    Hi,

    Thank you for posting your query in Microsoft Community.

    I need more information before we proceed.

    1. Does the issue persist only with word?
    2. Do you have any pending updates to install in your computer?

    Let's start the Office applications in safe mode as mentioned in the link below and verify the result.

    https://support.office.com/en-us/article/Why-do-I-get-a-stopped-working-message-when-I-start-my-Office-2013-application-52bd7985-4e99-4a35-84c8-2d9b8301a2fa

    If issue still persists, repair Office following steps below in the link below, restart the computer, and then try working with the Office applications.

    https://support.office.com/en-US/Article/Repair-an-Office-application-7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b 

    Hope it helps. Reply with the result and I'll be happy to help you further.

    Thank you.

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    2 people found this answer helpful.
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