Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
If you bought a key from outside of your "Region" you the best fix is to get a replacement key specific for your region.
The simplest approach is try to get the store you bought it from to replace / exchange it.
Or you can try contacting MS Support. Most of the time this tends to be a long, drawn out, painful process of trying to find someone who is willing to do this for you.
Geographically Restricted Microsoft Software - Region
http://www.microsoft.com/en-gb/howtotell/geoinfo.aspx
Microsoft offers additional versions of Windows and Office to meet regional requirements. These versions are restricted for sale, activation, and use only in the geographical locations for which they were intended. These restrictions are clearly indicated on the product packaging as shown on this page. Learn how to identify specific anti-counterfeiting features of genuine Microsoft media and packaging.
Having difficulty activating geographically restricted Windows and/or Office online?
Find instructions for offline activation for different versions of Windows and Office in the Microsoft Help and Support Center article (KB 950929). If you don’t see the product you are looking for, select “Click here to view or hide detailed information” in Step 1 of the “More Information” section.
Need more help?
For additional product support, visit Microsoft’s Help and Support Center.
If you think you may have inadvertently obtained counterfeit software, you can also file a counterfeit software report with Microsoft.
If you are a system builder wishing to view distribution territory information, you should first sign in at the Microsoft Operations Portal, and then view the notes pages within your Royalty and Price List.
http://www.microsoft.com/worldwide/region.aspx
https://products.office.com/en-us/choose-valid-billing-market
Region—A region may be made up of more than one country, and all countries in a region share the same Part Numbers list.
Americas
- Argentina
- Bolivia
- Brasil
- Canada - English
- Canada - Français
- Chile
- Colombia
- Costa Rica
- Ecuador
- El Salvador
- Guatemala
- Honduras
- México
- Nicaragua
- Panamá
- Paraguay
- Perú
- Puerto Rico
- República Dominicana
- Trinidad and Tobago
- United States - English
- United States - Español
- Uruguay
- Venezuela
Asia and Pacific
- Australia
- Azerbaijan
- Brunei - Bahasa Melayu
- Brunei - English
- Cyprus
- Hong Kong SAR - English
- India - English
- Indonesia - Bahasa Indonesia
- Indonesia - English
- Malaysia - Bahasa Melayu
- Malaysia - English
- New Zealand
- Philippines
- Singapore - English
- Sri Lanka
- Vietnam - English
- Việt Nam - Tiếng Việt
- Қазақстан
- Россия
- भारत - हिंदी
- ไทย
- 대한민국
- 中国
- 台灣
- 香港特別行政區 - 繁體中文
Europe
- Azerbaijan
- België - Nederlands
- Belgique - Français
- Česká republika
- Crna Gora
- Cyprus
- Danmark
- Deutschland
- Eesti
- Schweiz - Deutsch
- España
- France
- Hrvatska
- Iceland
- Ireland
- Italia
- Latvija
- Liechtenstein
- Lietuva
- Luxembourg - Français
- Luxembourg - Deutsch
- Macedonia, FYRO
- Magyarország
- Malta
- Nederland
- Norge
- Österreich
- Polska
- Portugal
- România
- Srbija
- Slovenija
- Slovenská republika
- Suisse - Français
- Suomi
- Sverige
- Türkiye
- United Kingdom
- Ελλάδα
- Беларусь
- България
- Россия
- Україна
Middle East and Africa
- Algérie - Français
- Bahrain - English
- Egypt - English
- Israel - English
- Jordan - English
- Kenya
- Kuwait - English
- Maroc - Français
- Nigeria
- Oman - English
- Pakistan
- Qatar - English
- Saudi Arabia - English
- South Africa
- Tunisie - Français
- Türkiye
- United Arab Emirates - English
- ישראל - עברית
- الأردن
- الإمارات العربية المتحدة
- البحرين
- الجزائر - عربي
- السعودية
- الكويت
- المغرب - عربي
- تونس - عربي
- عُمان
- قطر
- مصر
Central America: Belize, Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua, and Panama
EU/EFTA: Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, and the U.K.
Middle East: Saudi Arabia, United Arab Emirates, Kuwait, Qatar, Bahrain, Oman, Yemen, Afghanistan, Djibouti, Egypt, Lebanon, and Jordan
North Africa: Morocco, Tunisia, and Algeria
WECA: Kenya, Namibia, Botswana, Nigeria, Benin, Burkina Faso, Cameroon, Central African Republic, Chad, Congo, Gabon, Gambia, Guinea-Bissau, Liberia, Mali, Mauritania, Niger, Republic of Cote D’Ivoire, Sao Tome, Senegal, Sierra Leone, Togo, Zimbabwe, Uganda, Tanzania, Ethiopia, Angola, Mozambique, Zambia, Malawi, Ghana, Mauritius, Madagascar, Martinique, New Caledonia, Reunion, and French Polynesia
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easy workaround is to use vpn and make it appear as if connecting from us.
i used a plugin called Zenmate when connecting to broswer for activation and voila the error msg was no longer there
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One user recently reported that using a VPN from Germany to the US did not work for them. I don't remember what the final resolution was.