Share via

Military Version of Office 365

Anonymous
2016-04-14T01:05:53+00:00

I purchased the Military Version of Office 365 from the NEX for $69.99 but now it want's me to renew for $99.99. Last year I had the same issue, uninstalled my old version, and bought a new license for $69.99. Now it wan't me to renew for $99.99 again!!! This is stupid. How do I renew at the same military rate???? If I don't get an answer, I'll just uninstall again, and go back to the NEX for a new copy. C'mon Microsoft!!!!

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

Anonymous
2016-08-18T16:12:20+00:00

I found this method to enter the new Military product key I purchased as the only way to upgrade. It seems Microsoft doesn't want to upgrade the Military version automatically.

Go here and sign in:

https://portal.office.com/Commerce/ProductKeyStart.aspx

I entered my new Military Office 365 product key on this page and it updated my Office 365 for another year.

Was this answer helpful?

0 comments

Answer accepted by question author

Anonymous
2016-04-15T14:21:22+00:00

If your version is associated with an MS Account any key is only used in the initial setup.

As far as I'm aware military version is simply a discounted version, its not a version in its own right (Possibly Pro Plus version)

Was this answer helpful?

0 comments

6 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2016-08-18T15:27:05+00:00

    AltonDugas and others,  I am in the same boat.  My renewal comes up in October 2016, and as Bob_cvg noted MS should have known that I have a military account based upon the key I used.  Palcouk answer was not helpful and did not address Bob_cvg posting.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2016-08-05T01:08:08+00:00

    Also, the box clearly states $69.99 PER year for Office 365 Family. When I log on from work and navigate to the HUP site, it is listed there also, but there is no BUY/RENEW option. I tried the chat and they directed me to their military site and it is $99 as you already know. Any help or solution besides going buy from the exchange every year would be greatly appreciated.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2016-04-15T11:58:07+00:00

    I tried that - the person in the chat couldn't help b/c military is a different department. I was told in chat to try and call MS at their 800 #. Then the chat closed and I lost the # he gave me. :( The only downside is I have to download all my files from the cloud to my HDD and then copy them back up after the "new" license is installed. 

    It's stupid b/c MS should ALREADY KNOW from the serial number that I installed the Military version, and offer THAT upgrade instead of the retail one.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments