SharePoint Server State Service error

Hi Tim,

Our developers team eventually figured out that it was a permission in the group membership settings of a group the form was trying to check data against.

Looks like you were probably near the same conclusion above.

Thanks for your help.

This wasn't super helpful as the support team had no real Infopath experience or knowledge.

They acknowledged that it was probably a permission issue on some list somewhere, but they couldn't tell me where - even after I showed them the data connection infopath was using to get that information.

We eventually went back to our developers - the ones who built the infopath forms and they quickly derived that the permissions in our SharePoint groups list that the form was trying to pull from had changed - specifically the permission that sets who can see members of the group.

Basically the form was trying to determine if the current user was a manager - and thus was in a Manager group in Sharepoint. When we looked at the permissions for the Manager group it was set so that only members could see who was in the group. Which meant that the query wasn't able to check against the group.

Thanks!

Hi Sylvie,

Is the issue related to SharePoint Online? Are there any updates?

Regards,

Tim

Hi Sylvie,

If you use on-premises SharePoint server, based on my search, you may firstly check the SQL server (is it stuck or out of space) and the permissions of the group which can submit forms. Moreover, we suggest you post a new thread in our SharePoint TechNet forum for professional support. This is the specific channel that handles SharePoint server related issues and questions. Thanks for your understanding.

If the issue is related to SharePoint Online, I’d like to confirm the following things:

1.Did this form work well before? Check users' permissions in the form library. Meanwhile, as you mentioned it won’t work for all users except you (site collection administrator), please temporarily add one user as site collection administrator to check the outcome (go to site settings -> site collection administrators -> add one user)

2.Is the Department section connected to some data sources? If you delete this section, can this form work well?

3.Do other forms have this issue?

Best regards,

Tim

Advice = Open a support ticket.

This will allow you to get on the phone with them. You can also give them the Correlation ID so they can look up the details of the error you are getting.

Its limited what support you can get here on a forum board. For this issue, you need to be on the phone and have a remote session with a support person.