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Anonymous
2016-05-24T20:27:59+00:00

I subscribe to Office 365 with my personal account. I was emailed through that account that there was an update to 365. When I go to the page, my personal email account is displaced as a subscriber, but when I try to sign in, I get a message that I have to be a school or business to use the service. My employer's 365 works fine on my home computer and that is the one it wants to update, not the personal one I have a license for.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. Anonymous
    2016-05-25T11:51:47+00:00

    Hello,

    As per your query, I suggest you to login to my account page and then you may check if Office is showing under your name. Please try to login with the Microsoft id you received in email http://office.microsoft.com/myaccount  and verify.  

    Please post to us if you need any further assistance with Office products.

    Thank you.

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