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Hello everyone.
I have a Tenant under Default Active Directory,
Created a subscription, which is linked to this Tenant successfully.
I am getting an error when I am loading Tenant details from azure portal console. From "Manage Tenants", I selected the default Directory , selected the Tenant details , but the subscription state shows "An Azure subscription is required to continue receiving SLA support for External Identities"
But when I open the Subscription page or Linked subscription page, it showing that Tenant's subscription as "Active"
Due to this, when I am trying to connect from my Java application, its showing an error that Subscription is not enabled. (I assume if above error goes, then even this shall work fine).
Can you help me here.
Thanks
Hi Nitin,
The process is straighforward however it seems something is not correct as per the error message. Associate the subscription to the tenant - active-directory-how-subscriptions-associated-directory and follow the process again external-identities-pricing
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Please "Accept the answer" if the information helped you. This will help us and others in the community as well.
Hello @JimmySalian-2011
thank you for your suggestion. I am able to create Subscription and the Tenant is also subscribed to it successfully.
Somehow the Subscription State from the Tenant details is not showing it.
also, due to this reason, probably my application is throwing the error mentioned in my question.
Attached few screenshots in my comments to suggestion from James.
Please let me know if you need further details.
Thanks
@Nitin Mahawadiwar
Thank you for your post!
When it comes to the tenant that's linked to your Azure subscription, please confirm that your subscription is linked to the correct tenant, and that you also linked your Azure AD tenant External Identities to the subscription.
Subscription:
Search for and select Subscriptions -> Open the subscription you created -> Confirm the directory is the same tenant you're using for External Identities
External Identities Link:
From Azure Active Directory -> Select External Identities -> Select Linked Subscriptions -> In the tenant list, make sure your tenant is linked to a subscription.
Additional Links:
Link your Azure AD tenant to a subscription
Billing model for Azure AD External Identities
If you have any other questions, please let me know.
Thank you for your time and patience throughout this issue.
----------
Please remember to "Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution.
Hello
@JamesTran-MSFT for the detailed screenshots. Since I am new to Azure AD , it helped me a lot.
Please find attached screenshots.
Is it due to the Subscription state is not updated, my application is also failing to connect & retrieve resources.
Thanks once again.
Hi Nitin,
I think in this case please raise a MS Support ticket for investigating from the backend create-ticket
==
Please "Accept the answer" if the information helped you. This will help us and others in the community as well.
@Nitin Mahawadiwar
Thank you for following up on this!
As mentioned by @JimmySalian-2011 , I'd recommend creating a support request so our engineering team can take a closer look into your environment and issue.
If you have any other questions, please let me know.
Thank you for your time and patience throughout this issue.
----------
Please remember to "Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution.
@Nitin Mahawadiwar
I just wanted to check in and see if you had any other questions or if you were able to review my previous comment?
@Nitin Mahawadiwar
I just wanted to check in and see if you had any other questions or if you were able to resolve this issue?