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Adding external emails to an Office 365 Group email

Anonymous
2016-07-14T02:03:33+00:00

Hi there,

We setup an 'Office 365 email' group and created a group email. We want to add external contacts (not within our organization) to be added to this group but it appears that its not possible. I find it only possible if you use 'Distribution email'.

My question is if it's really possible to add external contacts/emails (outside your organisation) using 'Office 365 group?" see http://prntscr.com/bsn4lq

or is this under development like what I saw here : http://prntscr.com/bsn4sw

Hope you can reply asap.

Thanks

Tony

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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  1. Anonymous
    2016-07-14T03:42:10+00:00

    Hi Tony,

    Actually, the answer is yes.

    First of all, you need to add the external user to the contacts in Exchange admin center. Please follow the steps below:

    1.Log into EAC with an admin account.

    2.In the Exchange admin center, click recipients>contacts.

    3.Click “+”> mail user and fill in the blanks.

    4.Click Save.

    5.Then you edit member to add this external user to the Office 365 group you have created.

    Feel free to post back if anything is unclear.

    Best Regards,

    Lance

    100+ people found this answer helpful.
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  2. Anonymous
    2017-02-18T09:26:51+00:00

    Hi Hong,

    As the owner of an Office 365 group, you can go into that group and then add external users with their address:

     

    As a normal member, you can also add an external user to this group, but it need to be approved by the group admin

     

    Best,

    Alison

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  3. Anonymous
    2017-10-18T18:20:51+00:00

    Lance, this method only works with "Distribution Groups" not "Office 365 Groups".  If you go to an Office 365 Group, you will not see those external contacts you added.

    9 people found this answer helpful.
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  4. Anonymous
    2017-06-08T04:53:43+00:00

    Hi Hong,

    As the owner of an Office 365 group, you can go into that group and then add external users with their address:

     

    As a normal member, you can also add an external user to this group, but it need to be approved by the group admin

     

    Best,

    Alison        I

    I can add contacts with external email addresses but they do not show up as an option to add to "Office 365 Groups"  My distribution groups allow me to see both internal and external contacts.  I keep trying to create a distribution list instead of an "Office 365 Group" and when I save it is a Office 365 Group not a distribution list.  Very frustrating and none of the help files are helping.

    6 people found this answer helpful.
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