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Stylus Pen Not Working in Word 2016

Anonymous
2016-05-25T03:01:31+00:00

Hi Support/Community

I am MBA student in Southern Queensland Australia. My Samsung Ativ 7 Notebook come with Stylus Pen. I also use it in word and powerpoint but after recent update, word failed to detect my stylus pen automatically and "Pen" is dim grey (unusable). The only way to use the pen is ink comment.

How to enable it back again?

Thank you.

Regards

David Khaw

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2016-05-25T07:46:01+00:00

    Hi Doug

    Thank you for reply. I did an update as requested.

    The option has been checked.

    But the pen option still dim...

    Last time, once my stylus pen nears the screen, the pen tab will come out but not this time.

    Please advise.

    Thank you.

    Regards

    David Khaw

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  2. Anonymous
    2016-09-13T17:31:33+00:00

    Draw tab too has disappeared. Can someone please do something

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  3. Anonymous
    2016-05-26T02:51:53+00:00

    Hi Doug

    I dont have Ink Tools in my word but I notice I got new tab called draw. Temporary I using it as workaround.

    How to call the Ink Tools? I also use highlighter but for now, I am use the old method.

    Thank you for your patient and assistance.

    Regards

    David Khaw

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  4. Doug Robbins - MVP - Office Apps and Services 323.1K Reputation points MVP Volunteer Moderator
    2016-05-25T08:15:22+00:00

    I see the same thing as far as the Review tab is concerned

    But there is also an Ink Tools>Pens tab of the ribbon which when clicked on reveals:

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  5. Doug Robbins - MVP - Office Apps and Services 323.1K Reputation points MVP Volunteer Moderator
    2016-05-25T05:45:44+00:00

    What is the version shown under File>Account?  The most recent update is 16.0.6868.2067.  If you do not have that version, click on Update Options and then Update Now.

    If your version of Word is up to date, go to File>Options>Advanced>Pen and check the box for "Use pen to select and interact with content by default." 

    That facility was added via one of the earlier updates.

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