A family of Microsoft word processing software products for creating web, email, and print documents.
This may be sort of a printer issue. Normally, if I print from Word's Print dialog (in Word 2003) and select multiple copies, then the next time I open the dialog (our use the Print button to print the document with the default settings), I get just one copy. But if I have opened the printer properties to change the paper type or select duplex printing, then sometimes the number of copies gets "stuck." I have to be careful to set the number of copies back to 1 in the Print dialog before changing the printer settings back to the default; otherwise I'm liable to find myself printing 13 copies of an envelope merge to go with the 13 letters I've printed.