A family of Microsoft relational database management systems designed for ease of use.
This problem, while it persists, means that the entire visual reports feature is unavailable to you.
Ideally, there is a known fix, and it probably has to do with editing the windows registry, and the repair will definitely require admin permissions. I do not know what the fix is. I use MSP2010 and the visual reports works for me with the office version that I have, so just good luck. Occasionally, when I attempt to demonstrate visual reports for my clients the same problem crops up on their computers, and they look to me, as their hired expert, to fix it, and I can't.
The work around is this. Ignore the visual reports. It is over-rated, over-complicated (pivot tables etc) and there is no real need for it. MSP2003 had a simple, reliable macro for exporting the data to EXCEL and drawing a graph, but in its infinite wisdom Microsoft replaced it with the current crock. Who knows why they do this to their loyal customers? Hand the problem to the IT department and forget about it.
The data you need exists in the MSP model. All you have to do is figure out how to get at it so that you can copy it and paste it into EXCEL and build the graphs yourself. So where is the data? It's in the task usage and resource usage views. Adjust the timescale resolution to whatever you require. Right click on the grid and use detail styles to select the field you are interested in. Then copy it, paste it into EXCEL, and build the graph.
I know it is not a perfect solution but it works.