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Screen flickering in Powerpoint presentation on new MacBook Pro 13 Touch Bar

Anonymous
2016-11-25T22:40:48+00:00

Hi,

Im running Office 365 2016 on a new MacBook 13 Pro touch bar, under Sierra 10.12.1. Im faced with a flickering screen when running a powerpoint presentation in presentation mode. So far I've tried just about every thing, even wiping the entire disc and reinstalling all software (just to make sure there was no garbage left form my old Mac). The flickering issue seems only to occur in PP and more specific in the presentation mode. When running the same presentation in keynote (by opening the .pptx file) the issue does not occur. At this point it seems to be isolated to MS Office - PP.

Has anybody encountered something similar? Any ideas?

Thanks!

Microsoft 365 and Office | PowerPoint | For home | Windows

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Anonymous
2017-03-06T20:59:30+00:00

Hi guys,

Thanks for your patience. It looks like this issue has been fixed in macOS Sierra version 10.12.4 Beta 2. Let us know if you continue to run into any problems. And thanks for helping us troubleshoot this!

-Amy M.

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Anonymous
2017-03-28T16:16:06+00:00

Apple released 10.12.4 yesterday. This release should include the fix for the screen flickering issue. If folks could update and then confirm back on this thread if that is indeed the case, that would be great.

Thanks so much,

Amy M.

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  1. Anonymous
    2016-12-10T15:50:00+00:00

    I confirm that closing the lid whilst in presentation mode and reopening it seems to clear the issue.

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  2. Anonymous
    2017-01-30T23:58:04+00:00

    Thanks Jeffrey!

    As you mentioned,  the PowerPoint team is investigating. Once we have more information, I will be sure to loop back on this thread and let you know.

    Thanks,

    Amy M.

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  3. Anonymous
    2016-12-11T20:40:42+00:00

    I am running a new 13 inch MacBook Pro and getting flickering on powerpoint, but inconsistently.  I was getting it on an office 360 version of powerpoint, then tried a 2011 powerpoint version and it stopped.  Thought that was the issue, but retried it on office 360 and no problem is occurring at the moment.  Bottom line is that it is inconsistent.

    Not creating confidence before having to give a speech in front of a large audience.....  Acckk!

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