Share via

eDiscovery on deleted mailboxes

Anonymous
2016-11-22T17:20:35+00:00

What is the process to do an eDiscovery on a deleted mailbox?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

Anonymous
2016-11-22T20:14:22+00:00

Hi MattKnapp6722,

If a Litigation Hold or an In-Place Hold is placed on the mailbox before the corresponding Office 365 user account is deleted, the mailbox becomes an inactive mailbox. You can specify this mailbox to search when create an eDiscovery search. For more information, please refer to:

Manage inactive mailboxes in Exchange Online: https://technet.microsoft.com/en-us/library/dn144876(v=exchg.150).aspx

Create an In-Place eDiscovery search: https://technet.microsoft.com/en-us/library/dd353189(v=exchg.150).aspx

If the mailbox is not in a litigation hold or eDiscovery hold and has been delete for less than 30 days. You can restore the mailboxthen perform an eDiscovery search.

If the mailbox is not in a litigation hold or eDiscovery hold and has been delete for more than 30 days, the user account and mailbox are permanently deleted. We cannot perform an eDiscovery search on this mailbox.

Let me know if anything is unclear.

Thanks,

Chris

Was this answer helpful?

3 people found this answer helpful.
0 comments

4 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2016-11-22T18:27:26+00:00

    Define "deleted" mailbox? eDiscovery works against soft-deleted and Inactive mailboxes (http://technet.microsoft.com/en-us/library/dn144876(v=exchg.150).aspx), however if the mailbox has been purged without a trace from O365, there's nothing to run the eDiscovery process against.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2016-11-25T15:52:07+00:00

    Thanks Chris. That helped!

    Was this answer helpful?

    0 comments
  3. Anonymous
    2016-11-25T15:25:38+00:00

    Hi MattKnapp6722,

    Do you need any further assistance?

    Thanks,

    Chris

    Was this answer helpful?

    0 comments
  4. Anonymous
    2016-11-22T19:28:38+00:00

    The mailbox was purged.  That's what I was afraid of.  

    Thanks fro the reply

    Was this answer helpful?

    0 comments