Microsoft Office Document Imaging is MS Office Standard 2007

Hi Eddy,

Let us try to resolve your issue regarding Microsoft Office Document Imaging program that is included in the 2007 Office programs.

To resolve this issue, install the Microsoft Office Document Imaging program. To do this, follow these steps:

1. Click Start, click Run, type appwiz.cpl, and then click OK.
2. In the Currently installed programs list, click the 2007 Office version that you have installed.
3. Click Change.
4. Click Add or Remove features, and then click Continue.
5. Expand Office Tools.
6. Click Microsoft Office Document Imaging, and then click Run all from My Computer.
7. Click Continue.

Let us know how it goes.

Eddy,

Your options indicate that document imaging should be installed on first use.  What happened when you tried to use it?

Incidentally, Office document imaging is so bound up with scanning & OCR that I would expect you to need that subsection selected as well.  But there is no need to deliberately set them to install on first use when you know you want them so, as Roberto also suggested, just select the lot to install.

Denis

Eddy,

Did you also run a conventional scan using your Epson software to make sure that the problem is not caused by some problem communicating with the scanner?

In Control panel, right-click & select Change then Add or remove features.  Clear those document imaging selections that you set earlier the tell it to install [so you see the  marker on them all].

I think running this from the CD will also give you the Add or remove features option.

By the way, why did you want to try document imaging?  Was it just out of curiosity?

Denis

Hi Roberto, Hi Denis,

Thanks for your advice.

I did the installation a few times and got the following message:

It just doesn't work.

May be you have other solution?

Thanks & regards,

Eddy

Eddy,

You are inserting the CD to do this rather than just running it from Control panel?  That is essential.  Just start the installation on the CD [setup.exe] as if you were doing it for the first time - it will recognise which components are already installed and just let you alter the bits you want.

If the problem persists then Office diagnostics might help [Excel / Word, Options, Resources] but I have never had an installation problem with Office 2007 so I cannot be of much help.

I installed document imaging last year just to find out what its OCR element was like.  It was able to extract text from some scanned documents but lost all formatting including document layout so I binned it & returned to OmniPage.

Denis