Share via

Office 2016 & Outlook 2016 error code 30174-4 (1392) with Windows 10

Anonymous
2016-08-21T06:20:15+00:00

Hi, I'm getting error code 30174-4 (1392) every time I try to install Office 2016 or Outlook 2016 when one of the other is already installed.

So I can install one of them without any problems but I can't get them both installed.

I've tried all the solutions Microsoft has to offer and none of them seems to work.

It isn't the firewall or the Proxy and I've done the system scan and everything seems to be ok.

What next...?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

8 answers

Sort by: Most helpful
  1. Anonymous
    2016-11-04T12:43:01+00:00

    Thanks for the reply back but the offline installer does not work for me so I contacted Microsoft directly and a tech fixed my problem.

    Was this answer helpful?

    20+ people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2016-08-21T11:02:19+00:00

    Hi,

    It's Office Home & Student 2016.

    And I've tried to install Outlook 2016.

    And none of those tips in the article works.

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2016-11-02T19:30:21+00:00

    I can't find the offline installation software. where is it located because where it says it's at when I download it it's the same file as the regular install and i still get the error message 30174-4 (1392)

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2016-09-02T10:26:51+00:00

    Hi,

    Antti, have you found the solution for the problem? I have the same problem too..

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2016-08-21T08:11:06+00:00

    Hi,

    I would like to know the edition and version of Office 2016 being installed.

    Multiple version of click to run cannot be installed on the same device.

    It’s advisable to get an Office suite that contains all the Office applications (that you want ) and get refund for the Office suite what you have.

    Let us refer to the following article which discusses similar issue and check if it helps.

    https://support.office.com/en-us/article/Error-Stop-you-should-wait-to-install-Office-2016-We-ll-have-to-remove-the-following-if-you-continue-a225347f-e102-4ea6-9796-5d1ac5220c3b?=ui-en-US&rs=en-US&ad=US&ui=en-US

    Hope this information helps you. Please let us know if you need additional information.

    Thank you.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments